Summary
Overview
Work History
Education
Skills
References
Interests
Certification
Timeline
Generic

Sadevi Weerasekara

Bundoora,VIC

Summary

I am currently pursuing a Bachelor's Degree with a double major in in Tourism & Hospitality and Human Resource Management.

I am a people's person that ultimately puts the customer at the center of everything I do. I have a can-do attitude and eager to learn and grow in my role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
Heidleberg, VIC
07.2023 - 02.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Waitress

Vorea Polaris
Bundoora, VIC
08.2022 - 06.2023
  • Greeted customers, answered questions and recommended daily specials.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Conciencous while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Responded to ad hoc cleaning duties at end of shift.

Till Operator

Jayasiri Motors
Kandy, Central
08.2018 - 06.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Bachelor of Business - Tourism and Hospitality

La Trobe University
Bundoora, VIC
12.2024

Certificate in Culinary -

City And Guild
01.2020

Foundation - Business

Edith Cowan University
01.2019

Skills

  • Natural people person with a flair for customer service
  • Exceptional interpersonal skills
  • Thrives working in a team
  • Committed to driving excellent customer service
  • Ability to take direction and work independently
  • Consciously adheres to Food Safety Standards and Safe Food Handling
  • POS Systems & Cash Handling
  • Honest & dependable

References

REFEREES AVAILABLE UPON REQUEST

Interests

Interact Club Basket ball Traditional Kandyan Dancing Barathanatyam Classical Dance Charity and Social Services Club Choir

Certification

  • Certified Barista, CBD College - 2022

Timeline

Crew Member

McDonalds
07.2023 - 02.2024

Waitress

Vorea Polaris
08.2022 - 06.2023

Till Operator

Jayasiri Motors
08.2018 - 06.2022

Bachelor of Business - Tourism and Hospitality

La Trobe University

Certificate in Culinary -

City And Guild

Foundation - Business

Edith Cowan University

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Sadevi Weerasekara