Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Sadhana Reddy Suluguri

Sadhana Reddy Suluguri

Sydney,NSW

Summary

A diligent and dedicated team player having sound experience of 8 years in retail sales management, Invoicing, OTC, Cash applications with 3 years of SAP consulting experience into SAP FICO, SD and MM. Skills acquired in the tools like SAP ECC6, S/4 HANA, Microsoft dynamics, ERA and IDS. Worked for notable clients like Deloitte, BMW, Molson Coors, Netcracker, Inchcape Services. Looking for an opportunity to showcase my skillset while also be responsible for the organizational growth.

Overview

9
9
years of professional experience

Work History

E-commerce Specialist/ AR Officer

Samsung Electronics
01.2023 - Current
  • Fortunate to work for a product based universal company
  • Working as an AR officer and managing trade and service accounts related to Samsung Australia
  • Proficient enough in managing the collections, cash applications, reporting, forecasting and leading the offshore IBM team
  • Performing end to end OTC cycle on daily basis
  • This includes sending AR open list, enquiring about the payment scheduled and made, pre allocations, application of payment, follow ups on overdues, reporting and forecasting the receivables
  • Played a major role in collection process and keeping the debt near to zero for service customers whose count can be around 300 on daily basis
  • Making sure Bing lee account never goes on block by updating every line items on daily basis
  • Proper knowledge on invoice generation, goods receipts postings, short deliveries and loss in transit issues
  • Worked on warranties and contra postings related to service customers
  • Hands on experience in making the reports related to all the receivables and the payables after contra postings
  • Proper cash reconciliations between the bank statements and the balance on the account
  • Handled many issues related to posting discrepancies, remittance issues, wrong allocations, LIT’s, short deliveries, claims and warranties
  • Take responsibilities and make sure on the management reporting activities are presented accurately
  • Ensuring all the controls and processes are followed and adhered to make both the customer and the company working on same page
  • Working closely with logistics and return teams to check on the process of procurement to pay.

Procurement Administrator

iNova Pharmaceuticals
11.2022 - 01.2023
  • Responsible for completing all purchase order activities including raising Purchase Requisitions (PR)
  • Purchase Orders (PO), Invoice Receipts (IR), Goods Receipts (GR), document storage and data integrity analysis to manage all aspects of the purchase efficiently and effectively
  • End to end lifecycle of P2P from purchase requisitions, purchase orders until good receipts gets released from SAP
  • Monthly review and purchase order maintenance based on budgeting and forecasting
  • Creating and updating vendor master data and supplier contract database
  • Supporting business units to rectify discrepancies related to purchase orders and goods receipting also making sure to maintain a proper tracker updates to provide the required information’s from the mail queries immediately
  • General administration as and when required.

Process Specialist

Cognizant
05.2021 - 08.2022
  • Worked for an Australian/New Zealand client Inchcape services
  • Proficiency in tools that include ERA, SAP, Macro sheets and IDS
  • Applying cash on daily basis as per bank statements and preparing accurate weekly, monthly and quarterly reports about aging, adjustments and collections
  • Listing and following up with Overdue customers on regular basis ensuring timely payments following compliance policies resulting 10% reduction in payment defaults
  • Following up with dealers enquiring about deal numbers, customer information and proper updating of sales process in the system
  • Working on Macro sheets and uploading the same to ERA link to match the payments received and minimising the wrong application to the customer by performing a extravagant research
  • Updating customer master data list as per the requests received and maintaining the database accurately
  • Training new resources to perform daily activities and prepared user manuals for the process related information
  • Preparing reports for management purpose and uploading them to blackline
  • Regular coordination with clients for the parts and service ledger and also about the Rego numbers
  • Identified errors in refunds processing and carried out multiple research process to ensure mistake is not repeated
  • Worked for New Zealand cash application process as a SAP end user
  • Preparing SOP's and getting them approved before uploading to share drive
  • Adhering to all the SLA's and meeting the client requirements.

Software Engineer

Accenture
11.2017 - 06.2020
  • Liaised with customers and helped them discover solutions to their business needs and requirements
  • Ensured SLA and accuracy in solutions and have received feedback from the clients for the efficiency
  • Prepared a proper documentation of the findings related to the tickets/ incidents raised as per the end user and fixed the development or implementation issues by creating PBI’s and PKE’s
  • Worked on PBI’s & PKE’s and taken responsibilities for deploying functional solutions for the long-term aspects or developing the case for implementation
  • Looking up on the integration issues between the systems and connecting to the respective teams
  • Handling major issues related to PR’s, PO’s, PC’s, MIGO postings and release strategies
  • Issued the test strategy plans for a new requirement by including performance tests, master data testing, detailed test plan with test cases and scripts before handing out the scenario to the maintenance
  • Handled PEC report for the month end and ensured the checklist as per the client’s requirement was achieved
  • Managed change requests, mapping of data between systems and refining the delivery timelines to optimize the development and maintenance team’s efforts
  • Prepared reports based on the unprocessed Idocs, files, missing data within the systems by analyzing the errors and variances.

Analyst

Deloitte
03.2017 - 10.2017
  • End to end recording of wires and checks to the system by a proper research on SAP unapplied
  • Making sure that the applied cash gets cleared from the database to get a proper reconciliation
  • Effectively clearing the items from SAP by using the open item management ways
  • Uploading the total unapplied cash report to the database after reconciliation
  • Submitting the reallocation form on the requirement basis
  • Accurate handling of billing cancellation and adjustment requests
  • Handling of various queries and requests pertaining to open items and cancellation requests.

Assistant Analyst

Netcracker Technology
03.2015 - 03.2017
  • Setting up internal accounting controls for effective releasing of orders based on the approvals and shipments to customer
  • Ensure 100% Accuracy and Completeness in Billing/Invoicing to the customers
  • Hands on experience on portals such as Ariba, I-supplier, Taulia, Esker, Adequera
  • Maintain proper receipt tracker for cash application process and apply them based on the bank receipts
  • Build strategies for effective resolution of Disputes and Deductions from customers
  • Perform monthly AR aging reports, posting revaluation entries, ensuring proper integrations and periodic reconciliations between ledger and sub ledgers to monitor the AR balances
  • Maintain accuracy in performing regular follow ups with the customers on the past dues
  • Support financial planning by forecasting cash receivables with 95% accuracy
  • Perform Month-End Close reports and identify, resolve AR to GL Reconciliation variances
  • Collaboratively communicate with various departments to gain support for resolving customer issues and variances between the reports and financials
  • Proper contribution to the audit and customer queries in order to improve the Services and increase the efficiency of processing.

Education

Post Graduate Diploma - Management, Finance and Business Analytics

Dhruva College of Management
Hyderabad
05.2015

Bachelor of Technology - BTech - Electrical, Electronics and Communications Engineering

JNTUH College of Engineering
Hyderabad
06.2012

Skills

  • SAP Implementation
  • Retail Sales
  • Automotive Sales
  • Invoice Processing
  • Cash Collection
  • Financial Reporting
  • Accounts Receivable (AR)
  • SAP Testing
  • SAP Consulting
  • IDS

Additional Information

Honours & Awards

  • Inspiring Award - Samsung Australia April 2023 - Received this award due to my intense performance, even though I was a new joiner.
  • Silver Award - Cognizant Nov 2021
  • Unicorn Award - Cognizant Mar 2022

References

Swapna, Manager

Cognizant

P: +91 9052534000


Ramya Karthik

Samsung Australia

P: +61 426799485

Timeline

E-commerce Specialist/ AR Officer

Samsung Electronics
01.2023 - Current

Procurement Administrator

iNova Pharmaceuticals
11.2022 - 01.2023

Process Specialist

Cognizant
05.2021 - 08.2022

Software Engineer

Accenture
11.2017 - 06.2020

Analyst

Deloitte
03.2017 - 10.2017

Assistant Analyst

Netcracker Technology
03.2015 - 03.2017

Post Graduate Diploma - Management, Finance and Business Analytics

Dhruva College of Management

Bachelor of Technology - BTech - Electrical, Electronics and Communications Engineering

JNTUH College of Engineering
Sadhana Reddy Suluguri