Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

SADIA SABA

Unit 1/13 Birngana Avenue Sandy Bay,TAS

Summary

Dynamic Customer Service Representative with a proven track record at Laz Pharma, adept in critical thinking and data entry. Demonstrated success in resolving complaints, boosting loyalty, and enhancing satisfaction through active listening and empathetic engagement. Skilled in balancing customer needs with company policies, showcasing exceptional professionalism and energy in client interactions.

Work History

Customer Service Representative

Laz Pharma
02.2024 - 06.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Arts - Political Science

National University
Faridpur Bangladesh
03-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Professional Working

Timeline

Customer Service Representative

Laz Pharma
02.2024 - 06.2024

Bachelor of Arts - Political Science

National University
SADIA SABA