Sadia Sarfaraz
Parramatta,NSW
Summary
Seeking a challenging and responsible job, where I can apply my experience and get opportunities for personal improvement. I like to work as a team member and I am a good learner.
Overview
19
19
years of professional experience
Work History
Educator
Save Our Service
12.2023 - Current
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Established positive relationships with students and families.
- Organized and supervised large and small group activities.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
Customer Service
Designer Glasses
01.2015 - 05.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Sale Promoter
Tale Pacific Company
03.2013 - 12.2014
- Identified interest in customers by explaining products and services and initiating conversations.
- Recommended specific product options to meet customer needs.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment..
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
- Identified product features to promote in ad campaign.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
Stock Maintain
Udaya Supermarket
01.2011 - 04.2012
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Checked and pulled defective or expired products from shelves.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Kindergarten Teacher
Usman Public School
01.2005 - 05.2009
- Built positive relationships with students and families for safe, trusted learning support.
- Exercised good classroom management focused on positive behaviour support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Monitored and evaluated student progress through regular assessments and observations.
- Promoted learning through play with engaging activities, games and lessons.
Education
Certificate III - Early Childhood Education And Care
H&h Accredited Training Pty Limited
South Granville, NSW10.2024
Bachelor of Commerce -
University of Southern Queensland
Sydney, NSW04.2016
Diploma of Accounting -
Australian Institute of Commerce And Language
Sydney, NSW01.2012
Certificate of Proficiency -
Australia Institute of Commerce And Language
Sydney, NSW12.2010
Bachelor of Commerce -
University of Karachi
Karachi04.2004
Higher Secondary Certificate -
Science And Commerce of Govt, College
Karachi04.2001
Secondary School Certificate -
Comprehensive Public School
Kararchi03.1999
Skills
- Microsoft Excel,
- Store Maintenance
- Customer Service
Reference
Abida Parveen Valji
3rahinvalji@gmail.com
contact no 0451581852
Timeline
Educator
Save Our Service
12.2023 - Current
Customer Service
Designer Glasses
01.2015 - 05.2017
Sale Promoter
Tale Pacific Company
03.2013 - 12.2014
Stock Maintain
Udaya Supermarket
01.2011 - 04.2012
Kindergarten Teacher
Usman Public School
01.2005 - 05.2009
Certificate III - Early Childhood Education And Care
H&h Accredited Training Pty Limited
Bachelor of Commerce -
University of Southern Queensland
Diploma of Accounting -
Australian Institute of Commerce And Language
Certificate of Proficiency -
Australia Institute of Commerce And Language
Bachelor of Commerce -
University of Karachi
Higher Secondary Certificate -
Science And Commerce of Govt, College
Secondary School Certificate -
Comprehensive Public School
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