Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sadia Zaman

Thornlie,WA

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Information Officer position. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Officer

Community Based Medical College Hospital
08.2016 - 12.2021
  • Facilitated document import into electronic health records using variety of applications and workflows, executed scanning and indexing and organized patient records for quick reference.
  • Addressed customer information requests promptly and courteously, maintained strict confidentiality and respect and identified potential improvements to inquiry response processes.
  • Disseminated information to correct department, individual or outside location.
  • Logged all requests for medical records into spreadsheets.
  • Increased team efficiency by implementing billing process improvements.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Medical Officer

Sodesh Hospital
03.2015 - 07.2016
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Master of Science - Public Health

Curtin University
Perth, WA
12.2024

Bachelor of Science - Medicine

Chattagram Maa O Shishu Hospital Medical College
Chittagong, Bangladesh
10.2014

Skills

  • Medical recordkeeping
  • First Aid/CPR
  • Problem resolution
  • Medical Terminology
  • Process improvement
  • Customer service
  • MS Office
  • Effective Communication
  • Doctor Communication
  • Clinical Documentation

Certification

  • Certified Individual Support and Disability Worker
  • First Aid/CPR

Timeline

Medical Officer

Community Based Medical College Hospital
08.2016 - 12.2021

Medical Officer

Sodesh Hospital
03.2015 - 07.2016

Master of Science - Public Health

Curtin University

Bachelor of Science - Medicine

Chattagram Maa O Shishu Hospital Medical College
Sadia Zaman