Sadie Clarke
Cairns,QLD
Summary
Hi I’m Sadie! I have over four years of experience in the hospitality industry, working across a variety of roles, including supervisory roles. I’m seeking a casual position with generous hours, while I also explore afternoon work opportunities.
Confident in both opening and closing procedures, I bring a strong passion, and well-rounded knowledge of barista work, complemented by a willingness to continually learn and adapt on the job. I thrive in fast-paced environments, enjoy delivering excellent customer service, and am excited to bring my skills and enthusiasm to your team.
Overview
3
3
years of professional experience
Work History
Supervisor
Max Brenner Chocolate Bar
03.2023 - 02.2024
- Supervised a diverse team of 30+ members, facilitating effective teamwork and smooth operations.
- Enhanced problem-solving skills by adapting to an ever-changing environment and resolving workplace challenges.
- Expanded skill set in barista and supervising role operations and customer service, contributing to a positive team culture
- Trained and mentored new team members on service protocols.
waitress and barista
Oceans
02.2025 - 09.2025
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Junior Stewardess
Ghost elite charters
03.2023 - 02.2024
- Delivered exceptional guest service, adhering to yacht protocol and etiquette.
- Maintained a pristine and comfortable environment through meticulous housekeeping.
- Anticipated guest needs by keeping track of preferences and orders, ensuring personalized service.
- Provided detailed information on available food, beverages, and activities to enhance the guest experience.
- Ensured safety and comfort of guests by following safety protocols and emergency procedures.
- Prepared drinks such as coffee, tea, juices, cocktails. upon request.
- Performed daily cleaning duties including vacuuming carpets and polishing surfaces.
waitress and bar staff
vue wine and bar
yeppoon, QLD
06.2023 - 01.2024
- Demonstrated well-rounded knowledge of menu to upsell items effectively.
- Handled high-pressure situations with composure, ensuring consistent service standards.
- Exhibited strong multitasking abilities by balancing multiple tables and orders efficiently.
- Maintained clean and welcoming dining environment to enhance guest experience.
- Processed customer transactions using cash registers and credit card machines smoothly.
Skills
- RSA (Responsible Service of Alcohol) (2022)
- Qualified Barista
- Cert 3 early childhood care and education
- STCW 95 10 (2023)
- IYT Professional Superyacht Hospitality (Superyacht Interior Crew) (2023)
- IYT Superyacht Deck Crew / General Purpose Hand (2023)
Timeline
waitress and barista
Oceans
02.2025 - 09.2025
waitress and bar staff
vue wine and bar
06.2023 - 01.2024
Supervisor
Max Brenner Chocolate Bar
03.2023 - 02.2024
Junior Stewardess
Ghost elite charters
03.2023 - 02.2024
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