Sadie Jessop
Mentone,Victoria
Summary
Proven at McDonald's for exceptional customer service and teamwork, I excel in multitasking and problem-solving. Achieved high customer satisfaction through efficient service and maintaining cleanliness, demonstrating strong organizational skills. Skilled in safe food handling and fostering positive customer engagements, I consistently contribute to team success and exceed sales targets.
Overview
4
4
years of professional experience
Work History
Crew Member, Cafe Member
McDonald's
02.2024 - Current
- Worked front counter, drive-thru, cafe and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Babysitter
Family Friends And Neighbors
01.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Sales Assistant
Bakers Delight
06.2023 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Floor Staff Member
Station Stop Cafe
02.2021 - 12.2023
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Parkdale Secondary College
Parkdale, VIC11-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Customer engagement
- Taking orders
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Initiative and Self-motivation
Timeline
Crew Member, Cafe Member
McDonald's
02.2024 - Current
Sales Assistant
Bakers Delight
06.2023 - 02.2025
Floor Staff Member
Station Stop Cafe
02.2021 - 12.2023
Babysitter
Family Friends And Neighbors
01.2021 - Current
Parkdale Secondary College
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