Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Sadik Ahmed

Bankstown,NSW

Summary

Proven track record in enhancing customer satisfaction and exceeding sales targets at Shwapno Super Shop, demonstrating exceptional problem-solving abilities and cash handling accuracy. Skilled in maintaining strong client relationships and promoting loyalty programs, contributing significantly to profitability and brand loyalty. Multitasking and reliable, with a commitment to achieving results through effective team collaboration and individual initiative. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Cashier

Shwapno Super Shop
07.2023 - 04.2024
  • Increased customer satisfaction by providing efficient and accurate checkout services.
  • Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
  • Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
  • Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
  • Reduced wait times for customers by quickly processing transactions and balancing the cash drawer daily.

Senior Retail Sales Representative

Shwapno Super Shop
12.2022 - 07.2023
  • Established rapport with key clients, maintaining strong professional relationships to retain business over time.
  • Assisted in coordinating successful in-store events that attracted new clientele while rewarding loyal patronage.
  • Kept abreast of industry trends, regularly attending training sessions and seminars to stay updated on the latest product offerings and sales techniques.
  • Exceeded monthly sales targets consistently, contributing significantly to the store''s overall profitability.
  • Resolved customer complaints professionally, ensuring their satisfaction and fostering brand loyalty.

Retail Sales Representative

Agora Limited
01.2022 - 11.2022
  • Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Generated brand awareness and positive product impressions to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.

Education

Bachelor of Science - Information Technology

TAFE NSW - Meadowbank
Meadowbank, NSW
08.2027

Diploma - Information Technology

National Youth And Technical Institute
Shonir Akhra, Dhaka.
02.2024

Higher School Certificate - Science

Schoalrshome Majortila College
Majortila College
02.2022

Secondary School Certificate - Science

Shahjalal Jamia Islamia School And College
Mirabazar, Sylhet
03.2020

Skills

  • Microsoft office(Word, Excel, powerPoint)
  • Photoshop
  • Illustrator
  • Digital Marketing
  • Basic Web Development
  • Maintaining store appearance
  • Handling Complaints
  • Cash Register Maintenance
  • Cash Handling Accuracy
  • Bagging Items
  • Receipt printing
  • End-of-day closing
  • Quick Learner
  • Problem-Solving
  • Honest and Dependable
  • Time Management
  • Reliable and Responsible
  • Multitasking
  • Basic math proficiency
  • Promoting Loyalty Programs

Certification

  • Soft Skill and Hard Skill, GoEdu, 2022
  • ChatGPT Basics, Usage and Prospects, GoEdu, 2024

Hobbies

  • Reading: I enjoy reading a wide range of genres, from contemporary fiction to business literature. This hobby keeps me well-informed and sharpens my analytical skills, helping me stay engaged with various perspectives and improve my comprehension and critical thinking abilities.
  • Traveling: I love exploring new countries and cultures, which has expanded my global perspective and adaptability. Traveling has improved my ability to communicate with diverse groups of people and has enhanced my problem-solving skills in unfamiliar environments.
  • Team Sports: I participate in a weekly soccer league, which helps me develop teamwork and leadership skills. The experience of working closely with others towards a common goal has strengthened my collaborative abilities and taught me to thrive in team-oriented environments.
  • Volunteering: I volunteer with local organizations, contributing to community service projects and charity events. This experience has developed my organizational and leadership skills and my ability to work collaboratively with others to achieve common goals.
  • Photography: I have a passion for photography, focusing on landscape and portrait photography. This hobby sharpens my eye for detail and creativity, and the experience of capturing and editing images has improved my technical skills and ability to present information visually.

Timeline

Retail Sales Cashier

Shwapno Super Shop
07.2023 - 04.2024

Senior Retail Sales Representative

Shwapno Super Shop
12.2022 - 07.2023

Retail Sales Representative

Agora Limited
01.2022 - 11.2022

Bachelor of Science - Information Technology

TAFE NSW - Meadowbank

Diploma - Information Technology

National Youth And Technical Institute

Higher School Certificate - Science

Schoalrshome Majortila College

Secondary School Certificate - Science

Shahjalal Jamia Islamia School And College
  • Soft Skill and Hard Skill, GoEdu, 2022
  • ChatGPT Basics, Usage and Prospects, GoEdu, 2024
Sadik Ahmed