SADIKSHYA PANDIT
Buderim,Queensland
Summary
Dedicated and results-oriented professional seeking a challenging position within a reputable organization. With a background in business administration and extensive experience in administration, customer service, and support coordination, I aim to utilize my skills, communication abilities, and work ethic to contribute positively to the team and provide exceptional service to customers, clients, and colleagues.
Overview
6
6
years of professional experience
Work History
Admin Assistant
Noble Training Group
06.2023 - Current
- Assist in the administration of national and state compliance frameworks relevant to the RTO
- Process and manage all SRTO notifications received and ensure they are processed and recorded in a timely manner
- Oversee the management of Student Management System and the Learning Management System(s)
- Manage the payment of fees by trainees and claim incentives for funded training
- Ensure all reporting requirements are completed as required, including AVETMISS reporting
- Assist in project development from concept to delivery, ensuring a seamless transition to operational business
- Administer all enquiries received for White Cards including replacement and undertaking the course
- Ensure all training enquiries are dealt with within specified timeframes
- Monitor trainer’s consultation with industry to ensure continued relevance of programs
- Documentation process of the students
- Data entry in the Vet Trek and government website
- Scanning and printing files and records
- Update the course from time to time
Support Worker (SIL)
Empower Holistic Health
01.2023 - Current
- Assisting with Daily Activities
- Prompting and Supervising Timely Medication
- Developing Personalised Support Plans
- Providing Emotional Support
- Providing Transport Services
- Working with Family and Other Personnel
- Communicating Participant Needs
Customer Service/Bar Staff or FOH
Sankalp Indian Restaurant
09.2022 - 03.2023
- Managing large amounts of incoming calls and email inquiries
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredient to prepare cocktails
- Comply with all food and beverage regulations
- Answering detailed product and service questions
- Identifying and fulfilling customer needs to achieve satisfaction
- Handling complaints, providing appropriate solutions and alternatives
- Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials.
Customer Service & Barista
DeliCo- Cafe & Catering
08.2022 - 01.2023
- Provide excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions, and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Provide excellent customer service to guests
SIL Support Worker
Lifestyle Solution
03.2022 - 08.2022
- Helping clients to develop new skills so that they can live as independently as possible
- Assisting clients with exploring hobbies or new interests
- Working with clients to manage risk, plan goals, and implement support services
- Provide assistance with household tasks, such as cleaning, doing laundry, planning meals, and cooking
- Some basic medical care, including dressing wounds, administering medication, and performing first aid, as required
- Working closely and collaboratively with clients to explore their needs, put support in place and create opportunities to enhance their well-being and growth
- Supporting clients with finding or starting a new job
- Keeping detailed records of activities performed and the client’s progress.
Admin/Human Resources Officer (HR)
Ultra LED Display Private Limited
07.2020 - 02.2022
- Recruitment process and planning
- Payroll calculation and leave management
- Coordinating training programs
- Attendance tracking and maintaining employees’ personal files, and data records
- Organizing- Joining process and resigning formalities
- Procurement-related work
- Weekly meeting organizing
- Organizing Training programs for employees
- Evaluate the Performance appraisal.
Support Coordinator (Part-time)
Koteshwor Community Service
01.2020 - 02.2021
- Provide information in response to active member inquiries about products and services
- Provide feedback regarding transportation services to the Service Coordinator Supervisor
- Develop a management reporting system for payroll
- Take care of the patient
- Planning and preparing meals
- Administer scheduled medication for clients
- Provide help in household tasks
- Doing shopping or groceries for clients
- Coordinating and working with doctors and therapists to ensure support
- Supporting clients in learning a new skill, hobby or interest
- Becoming a companion for clients.
Human Resource Officer
ARANIKO CEMENT INDUSTRIES (ADVANCE GROUP)
04.2018 - 10.2020
- Recruitment process and planning
- Payroll calculation and leave management
- Coordinating training programs
- Attendance tracking and maintaining employees’ personal files, and data records
- Organizing- Joining process and Resigning formalities.
Education
Certificate 3 in individual support and disabilities -
AWTI
01.2023
Bachelors in business administration (BBA) -
SchEMS College (Pokhara University)
01.2019
HSEB (+2) -
Aishwarya Vidya Niketan
Dhangadhi-5, Kailali01.2015
SLC -
Pioneer Scholar’s Academy
Dhangadhi-5, Kailali01.2013
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- File Organization
- Customer and client relations
- Filing
- Scheduling
- Strong Problem Solver
Skillskeystrengths
- Have done Certificate 3 in individual support & Disability (AWTI, Brisbane)
- Have done a basic computer course for 3 months. (MS Word, Excel.)
- Can work on Presentation skills.
- Knowledge of Team management, planning and coordination.
- Disciplined, hardworking and reliable.
- Knowledge about Xero
References
- Aryane Office Manager at Noble Training Group, 0436399445
- George Jacob, Director at Empower Holistic Health, 0455023743
- Viral Patel, Manager at Sankalp Restaurant, 0414498606
- Ramesh Gyawali, Supervisor at Lifestyle Solution, 0452220271
- Suman Sunar, Chef at Deli-Co Cafe, 0452 340 685
- Prabhat Shah, Director at Ultra Led Pvt. Ltd, +977-014495163, info@ultraleddisplay.com
- Pankaj K. Mallick, HR Manager at Araniko Cement Industries (Advance Group), 9801033292
Timeline
Admin Assistant
Noble Training Group
06.2023 - Current
Support Worker (SIL)
Empower Holistic Health
01.2023 - Current
Customer Service/Bar Staff or FOH
Sankalp Indian Restaurant
09.2022 - 03.2023
Customer Service & Barista
DeliCo- Cafe & Catering
08.2022 - 01.2023
SIL Support Worker
Lifestyle Solution
03.2022 - 08.2022
Admin/Human Resources Officer (HR)
Ultra LED Display Private Limited
07.2020 - 02.2022
Support Coordinator (Part-time)
Koteshwor Community Service
01.2020 - 02.2021
Human Resource Officer
ARANIKO CEMENT INDUSTRIES (ADVANCE GROUP)
04.2018 - 10.2020
Certificate 3 in individual support and disabilities -
AWTI
Bachelors in business administration (BBA) -
SchEMS College (Pokhara University)
HSEB (+2) -
Aishwarya Vidya Niketan
SLC -
Pioneer Scholar’s Academy
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