Summary
Overview
Work History
Education
Skills
Refrence
Timeline
SoftwareEngineer

Sadikshya Kafle

Student
Liverpool,NSW

Summary

Reliable Customer Service Representative offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail and hospitality sectors and flexible with changing business needs.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Koseli Mega Mart
Sydney, NSW
01.2023 - Current
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Answered product questions using knowledge of sales and store promotions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.

Room Attendant

Global Hospitality Solution
Sydney, NSW
12.2022 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Checked appliances in guest rooms to determine good working order.
  • Transported and stored guest luggage to provide safekeeping of personal belongings.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.

Food and Beverage Attendant

Rashays
Sydney, NSW
10.2022 - 01.2023
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
  • Processed payments and provided receipts to establish proof of transaction.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

Diploma - Family And Community Services

Australian City International College
Parramatta, NSW
10.2022 - Current

Skills

Customer assistance

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Refrence

- Available on request

Timeline

Customer Service Cashier

Koseli Mega Mart
01.2023 - Current

Room Attendant

Global Hospitality Solution
12.2022 - Current

Food and Beverage Attendant

Rashays
10.2022 - 01.2023

Diploma - Family And Community Services

Australian City International College
10.2022 - Current
Sadikshya KafleStudent