Sadini Sanjani
Ringwood
Summary
Experienced with managing and optimizing office operations to enhance productivity. Utilises strong organisational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Officer
Lanka Orix Leasing Co. (PVT) LTD
05.2024 - 08.2025
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Contributed to successful projects by providing essential administrative support and resource management.
- Improved communication within the organisation through regular updates on policies, procedures, and key events.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Entrepreneur
BOHO Clothing & Encanto Wear
01.2020 - 01.2025
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organised and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Customer Service Assistant & Marketing Operator
Alliance Finance
01.2018 - 01.2019
- Handled client inquiries, provided support, and assisted with marketing campaigns to enhance customer engagement and brand visibility.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Provided exceptional support during peak hours as well as holidays and special events.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
Education
GCE AL -
President’s Girls’ School Sri Lanka
01.2017
GCE OL - undefined
President’s Girls’ School Sri Lanka
01.2014
Skills
- Teamwork & collaboration
- Time management
- Adaptability
- Problem-solving
- Leadership
- Customer service
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
Certification
Police Clearance Certificate
Languages
English
Professional Working
Timeline
Administrative Officer
Lanka Orix Leasing Co. (PVT) LTD
05.2024 - 08.2025
Entrepreneur
BOHO Clothing & Encanto Wear
01.2020 - 01.2025
Customer Service Assistant & Marketing Operator
Alliance Finance
01.2018 - 01.2019
GCE OL - undefined
President’s Girls’ School Sri Lanka
GCE AL -
President’s Girls’ School Sri Lanka
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