Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadman Pranta

BANKSTOWN,NSW

Summary

Proven leader with extensive experience in enhancing operational efficiency and customer satisfaction at Kentucky Fried Chicken. Excelled in team leadership and problem-solving, significantly improving service delivery and fostering customer loyalty. Skilled in staff training and complaint resolution, adept at driving team collaboration and achieving results.


availability: Available to work 7 days a week for the next 10 weeks,After that 5 days a week .

Monday : 24 hours

Tuesday :24 hours

Wednesday: 24 hours

Thursday : 24 hours

Friday : 24 hours

Saturday : 24 hours

Sunday : 24 hours

Overview

2
2
years of professional experience

Work History

Manager Trainee

Kentucky Fried Chicken
09.2022 - Current
  • Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Fostered a collaborative work environment by promoting open communication channels among team members.

Restaurant Supervisor

Titanic Cafe and Restaurant and Pizzeria
08.2022 - Current
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.

Education

Bachelor of Information Technology - Computer Networking

MIT Sydney
Sydney NSW

Skills

    Customer service focus

    Team Leadership

    Decision-making capabilities

    Customer Engagement

    Customer Relations

    Inventory Management

    Complaint resolution

    Sales Strategies

    Staff Development

    Marketing knowledge

    Cost analysis and savings

    Customer Service

    Staff Management

    Staff Training

    Staff Supervision

    Positive Attitude

    Teamwork and Collaboration

    Problem-Solving

    Time Management

    Attention to Detail

    Problem-solving abilities

    Multitasking

    Reliability

    Excellent Communication

    Computer Skills

    Organizational Skills

    Team Collaboration

    Adaptability and Flexibility

    Task Prioritization

Timeline

Manager Trainee

Kentucky Fried Chicken
09.2022 - Current

Restaurant Supervisor

Titanic Cafe and Restaurant and Pizzeria
08.2022 - Current

Bachelor of Information Technology - Computer Networking

MIT Sydney

Similar Profiles

CREATE PROFILE
Sadman Pranta