Customer Service Representative
Meena Bazaar
Dhaka, Bangladesh
02.2023 - 08.2023
- Provided guidance to customers in person, over the phone regarding product inquiries, purchases, returns, and exchanges.
- Resolved customer issues promptly and professionally, enhancing customer contentment.
- Maintained cleanliness, organization, and visual appeal of retail space to enhance customer shopping experience.
- Suggested appropriate products or services to customers, based on their needs or purchase history, augmenting sales and improving the customer experience.
- Participated in the process of improving products, services or processes by sharing valuable inputs from customers with the management team.
