Saeeda Lodin
Melbourne,VIC
Summary
Results-driven healthcare professional with strong leadership, operational management, and clinical expertise in audiology. Proven ability to lead multiple clinics with diverse dynamics, respond quickly to changing work environments, and drive performance against sales and service KPIs. Skilled in fostering team collaboration, optimising workflows, and delivering exceptional patient experiences. Adaptable and resilient, with a record of successfully balancing clinical excellence with commercial growth.
Overview
7
7
years of professional experience
Work History
Audiologist/acting store manager
Amplifon Australia
06.2023 - Current
- Lead multiple clinics across diverse geographical areas, adapting strategies to suit local market conditions and patient demographics.
- Drive sales performance, consistently achieving and exceeding KPIs in hearing aid sales, conversion rates, and client retention.
- Manage, mentor, and develop clinic teams to enhance productivity, service quality, and customer satisfaction.
- Oversee clinic operations including staffing, reporting, and compliance with clinical and corporate standards.
- Implement process improvements to optimise efficiency, appointment capacity, and revenue generation.
Audiology Intern
Hearing Professionals
02.2022 - 05.2023
- Conducted comprehensive hearing assessments, hearing aid fittings, and rehabilitation programs for a wide range of patients.
- Completed wax removal for all age groups (7+ years).
- Completed assessments, diagnosis and management of Auditory Processing Conditions.
- Collaborated with senior clinicians to deliver tailored hearing care solutions aligned with best practice standards.
Administrator
Respiratory Sleep Disorder Centre
01.2019 - 12.2021
- Managed patient appointment schedules, medical documentation, and front-office operations in a high-volume clinic and a hospital setting.
- Maintained accuracy and efficiency under tight deadlines while ensuring positive patient interactions.
Education
Master of Clinical Audiology -
The University of Melbourne
01-2021
Bachelor of Biomedical Science -
Monash University
01-2019
Skills
- Clinical Audiology Expertise
- Multi-clinic leadership and operations
- Sales performance and KPI analysis and management
- Strategic planning and process optimisation of multiple clinics
- Staff coaching and development through setting goal plans and assisting with performance improvement plans
- Change management and adaptability
Accomplishments
- Audiology Excellence Award Nominee (2024), Recognised for delivering outstanding patient care, clinical outcomes, and contribution to clinic success while embodying the essence of Amplifon values.
- Charles Holland Award nominee (2024), Acknowledged for leadership, professional growth, and commitment to excellence in hearing healthcare.
References
Available upon request.
Timeline
Audiologist/acting store manager
Amplifon Australia
06.2023 - Current
Audiology Intern
Hearing Professionals
02.2022 - 05.2023
Administrator
Respiratory Sleep Disorder Centre
01.2019 - 12.2021
Master of Clinical Audiology -
The University of Melbourne
Bachelor of Biomedical Science -
Monash University
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