Summary
Overview
Work History
Education
Skills
Timeline
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Safder Sayeed Mohammed

Wiley Park,NSW

Summary

Observant Console Operator comfortable working in various environments, including adverse outdoor conditions such as cold, rain or heat. Knowledgeable of all operating procedures and instructions. Mentally alert with an excellent attention to detail and a commitment to securing the premises while delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Retail Sales Team Member

Ampol Ltd
Punchbowl, NSW
03.2022 - Current
  • Ordering stock in store and closing the sales for the day.
  • Maintaining Fuel delivery and documenting, reporting to Manager or BM for any discrepancies.
  • Taking Manual Fuel dips and recording in database, reporting manager or BM or logging job for any water levels in tanks.
  • Followed company safety regulations to maintain safe work environment.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Ensured that all equipment connected to the consoles was functioning properly.
  • Maintained stock and FIFO routine on all the products in store.
  • Processed cash, credit, and check payments accurately and efficiently.
  • Checked IDs for age-restricted purchases such as cigarettes.
  • Reported damaged items and incorrect pricing to manager.
  • Helped with purchases and signed customers up for rewards program.
  • Presented complementary merchandise to increase sales of promotional items.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Maintained proper records of sales transactions using POS systems accurately.

Console Operator

7-Eleven
Town Hall, NSW
05.2019 - 10.2023
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Managed cash register operations using POS system and processed sales and returns.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
  • Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
  • Assisted in unloading products and stocking shelves during night shifts.
  • Maintained cleanliness of store aisles backroom and bathroom areas.

Education

Diploma In Civil Engineering - Engineering

VS Prasanna Bharthi University
Haryana, INDIA
05-2008

Skills

  • Incident Logs
  • Multitasking and Organization
  • Operating System Expertise
  • Attention to Detail
  • Organizing and Categorizing
  • Customer Service
  • Reporting and documentation
  • Documentation skills
  • Regulatory Compliance
  • Critical Thinking

Timeline

Retail Sales Team Member

Ampol Ltd
03.2022 - Current

Console Operator

7-Eleven
05.2019 - 10.2023

Diploma In Civil Engineering - Engineering

VS Prasanna Bharthi University

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Safder Sayeed Mohammed