Saffron Brink-Peters
Brunswick,Australia
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Manager/Floor Staff Member
Hungry Wolf's Terrigal/SEÑOR HABIBI'S
Terrigal
06.2024 - Current
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Conducted weekly stocktakes to maintain an adequate level of fresh produce and non-perishable stock.
- Developed drink recipes for monthly specials, while being mindful of excess stock and seasonal produce.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Maintained a clean workstation by restocking supplies and wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
Pass Manger/Floor Staff Member
The Cowrie
Terrigal
11.2021 - 04.2022
- Maintained an organized and clean work environment.
- Worked with the head chef, coordinating the floor, bar, kitchen, and sommelier to provide a 5-star level of service.
- Collaborated with team members to achieve sales targets and store objectives.
- Worked closely with other staff members to ensure smooth operations.
- Stayed up to date with new products, services, and promotions.
- Developed knowledge about products and sales items to answer customer questions.
- Delivered food orders to tables promptly while ensuring theaccuracy of order.
- Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
- Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
- Removed dirty dishes from tables promptly and efficiently.
- Maintained cleanliness of the dining area, including setting up tables before the shift began, cleaning up spills during the shift, and wiping down surfaces after the shift ended.
Education
HIGH SCHOOL DIPLOMA -
Erina High School
VET CERTIFICATES -
Erina High School
Skills
- Verbal and Written Communication
- Time Management
- Work Prioritization
- Problem-Solving
- Teamwork and Collaboration
- Upselling Products and Services
- Order and Refund Processing
- Customer Service
- Data Entry
- POS Systems and Ordering Platforms
- Computer Skills
- Safety and Regulatory Compliance
Certification
- VET Certificate - Cert 3 in Retail
- VET Certificate - Cert 2 in Kitchen Operations
- RSA & RCG
References
- Ainslee Fernandez, owner of Senor Habibis & Hungry Wolfs 0452 105 027 ainslee@hungrywolfs.com.au
- Nathan Davey, Bakehouse manager, 0413538191, nathandavey92@gmail.com
- Peter Klarnett, Petstock manager, 02 43674066, Erina@petstock.com.au
- Megan Tucker, Lovisa manager, 0401 183 341, Meganjacquimichael@hotmail.com
- Lynn Fernandez, Cowrie manager & owner of Senor Habibis & Hungry Wolfs, 0415 660 263, Lynn@hungrywolfs.com.au
- Mark Pantlin, Patrick Mchugh & Co Co-Owner, 0414 654 748, mark@patrickmchugh.com.au
- Patrick Mchugh, Patrick Mchugh & Co Owner, patrick@patrickmchugh.com.au
Additionalinformation
Chop N' Grind Terrigal, Lovisa Erina Fair, Bed Bath N' Table, Patrick McHugh & Co. Solicitors, Artisan Bakehouse Café, 35, Chemist Warehouse, 8, PetStock, 35
Timeline
Bar Manager/Floor Staff Member
Hungry Wolf's Terrigal/SEÑOR HABIBI'S
06.2024 - Current
Pass Manger/Floor Staff Member
The Cowrie
11.2021 - 04.2022
- VET Certificate - Cert 3 in Retail
- VET Certificate - Cert 2 in Kitchen Operations
- RSA & RCG
HIGH SCHOOL DIPLOMA -
Erina High School
VET CERTIFICATES -
Erina High School
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