Work History
Overview
Skills
Education
AssistantManager

Safia Noreen

Cleaner
Brisbane,QLD

Work History

PA CLEANER

Cleaning Captain | Brisbane One Apartment
02.2024 - 03.2025

HOUSEKEEPING ROOM ATTENDANT

Cleaning Captain | Brisbane One Apartment
02.2023 - 01.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Housekeeping Supervisor

Ozone Group
01.2022 - 12.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Creative thinking capacity
  • Attention to detail
  • Strong problem solver
  • Detail-oriented mindset
  • Dedicated team player
  • Appointment scheduling
  • Exceptional organization
  • Commitment to quality and service
  • Administrative support
  • Professional and mature
  • Complex Problem-solving
  • Resourceful
  • Discretion and confidentiality
  • Schedule management

Education

Diploma - Hospitality And Managemen

Australia Institute of Business And Technology
Brisbane
2022.01 - Current

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