PA CLEANER
Cleaning Captain | Brisbane One Apartment
02.2024 - 03.2025
Safia Noreen
Cleaner
Brisbane,QLD
Work History
HOUSEKEEPING ROOM ATTENDANT
Cleaning Captain | Brisbane One Apartment
02.2023 - 01.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeping Supervisor
Ozone Group
01.2022 - 12.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Attention to detail
- Strong problem solver
- Detail-oriented mindset
- Dedicated team player
- Appointment scheduling
- Exceptional organization
- Commitment to quality and service
- Administrative support
- Professional and mature
- Complex Problem-solving
- Resourceful
- Discretion and confidentiality
- Schedule management
Education
Diploma - Hospitality And Managemen
Australia Institute of Business And Technology
Brisbane 2022.01 - Current