Summary
Overview
Work History
Education
Skills
Timeline
Generic

Safiyah Khan

Melbourne,VIC

Summary

Experienced social work professional skilled in managing benefits eligibility assessments. Collaborative team player with the ability to adapt to changing client needs. Recognized for strong communication and problem-solving abilities, fostering a supportive environment for clients and colleagues.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

RTO And NDIS
03.2025 - Current
  • Provided administrative support to trainers, students, and management, ensuring smooth day-to-day operations within the RTO.
  • Managed student records, enrolments, attendance, and compliance documentation in line with RTO and ASQA requirements.
  • Maintained and organised all online files and digital records, ensuring up-to-date, accurate, and confidential data storage.
  • Managed cloud-based filing systems, conducting regular audits and updates to support compliance and ease of access.
  • Assisted with scheduling classes, coordinating training materials, and preparing student resources.
  • Responded to student enquiries and provided information regarding courses, enrolment processes, and training requirements.
  • Supported audits and quality assurance activities by preparing and reviewing relevant documentation.

Babysitter/Private Nanny

Private
01.2021 - Current
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Prepared nutritious meals and snacks, maintaining dietary needs and preferences.
  • Developed educational games to stimulate cognitive development and creativity.
  • Communicated effectively with parents regarding daily activities and child progress.
  • Adapted care strategies based on individual child needs, fostering a supportive environment.
  • Implemented positive discipline techniques to encourage good behaviour and cooperation.
  • Maintained a clean and organized environment, promoting hygiene and safety standards.
  • Communicated positively with children and guardians.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.

Social Work Student

Victorian Arabic Social Servics
10.2024 - 03.2025
  • Provided direct support to individuals and families from Culturally and Linguistically Diverse (CALD) backgrounds through advocacy, information, and referrals.
  • Facilitated drop-in centre services, offering community members a safe and accessible space to engage with support systems and build social connections.
  • Developed strong communication and engagement skills by working with clients facing complex challenges including settlement issues, family conflict, housing instability, and language barriers.
  • Participated in collaborative service planning with staff, community organisations, and support networks to ensure holistic and culturally appropriate responses.
  • Demonstrated cultural responsiveness and a client-centred approach, prioritising dignity, empowerment, and inclusion in all interactions.
  • Engaged in reflective supervision and contributed to organisational projects supporting multicultural communities and social inclusion.

Child Support Worker

NDIS
01.2024 - 10.2024
  • Provided one-on-one support to children with developmental delays and autism, focusing on enhancing communication, emotional regulation, and daily living skills.
  • Assisted in implementing individualised support plans (ISPs) in collaboration with allied health professionals, educators, and families.
  • Adapted activities to suit each child’s developmental level, strengths, and needs, promoting engagement and confidence in daily routines.
  • Used evidence-informed strategies to support behavioural management and developmental progress.
  • Maintained accurate documentation of observations and progress to inform support planning and communicate effectively with families.
  • Created a safe, consistent, and nurturing environment that fostered trust, independence, and emotional well-being.

Volunteer

RMIT University, Melbourne City Campus
01.2020 - 12.2023
  • Assisted in organizing and facilitating campus events, enhancing student engagement and community involvement.
  • Collaborated with diverse teams to plan initiatives, promoting collaboration among students and faculty.
  • Developed promotional materials for events using design software, improving outreach and participation rates.
  • Provided support during orientation sessions, ensuring smooth transitions for new students into university life.
  • Led strategic planning sessions to align volunteer efforts with organizational goals.
  • Coordinated community outreach programs, enhancing engagement and support for initiatives.
  • Facilitated regular meetings to assess project progress and address challenges collaboratively.
  • Implemented feedback mechanisms to evaluate volunteer satisfaction and program effectiveness.
  • Established partnerships with local businesses to secure resources and support for events.
  • Managed scheduling of volunteer assignments, ensuring optimal coverage for activities.
  • Strengthened community bonds by organizing and leading volunteer initiatives.
  • Promoted a culture of collaboration, fostering strong relationships among volunteers, staff members, and stakeholders alike.
  • Managed budgets effectively while maintaining high-quality programming for all participants involved in the organization''s initiatives.
  • Established clear goals and expectations for volunteers to enhance performance and contribute to achieving desired outcomes.

Social Work Student

Glenroy College
07.2022 - 12.2022
  • Provided counselling, advocacy, and case management support to secondary school students as part of the Wellbeing Team.
  • Developed and applied counselling skills in a practical setting, integrating social work theories and frameworks to support student wellbeing.
  • Supported students experiencing a range of challenges including mental health concerns, behavioural issues, academic stress, and learning difficulties.
  • Worked collaboratively with teachers, support staff, and external services to ensure holistic and student-centred care.
  • Engaged in reflective practice and supervision to enhance professional development and ethical decision-making.

Administrative Assistant

Dawn 2 Dusk
01.2019 - 10.2021
  • Developed comprehensive reports for management by collecting data from various sources, analysing trends, and presenting actionable insights.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Social Work (honours)/psychology - Social Work

RMIT University
Melbourne, VIC
10-2025

Diploma of Early Childhood Education - \

..
12-2024

Skills

  • Genuine empathy and compassionate approach to client interactions
  • Team player with experience collaborating in diverse settings
  • Understanding of case management principles
  • Amazing counselling skills and applying theories in practice
  • Great leadership skills and can lead teams
  • Experience with working with children and young adults
  • Case Management
  • Client Advocacy
  • Office administration
  • Documentation and recordkeeping
  • Self-awareness
  • Empathy development

Timeline

Administrative Assistant

RTO And NDIS
03.2025 - Current

Social Work Student

Victorian Arabic Social Servics
10.2024 - 03.2025

Child Support Worker

NDIS
01.2024 - 10.2024

Social Work Student

Glenroy College
07.2022 - 12.2022

Babysitter/Private Nanny

Private
01.2021 - Current

Volunteer

RMIT University, Melbourne City Campus
01.2020 - 12.2023

Administrative Assistant

Dawn 2 Dusk
01.2019 - 10.2021

Social Work (honours)/psychology - Social Work

RMIT University

Diploma of Early Childhood Education - \

..

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