Safron Holford
Brisbane
Summary
I am experienced in customer service with a focus on curating a personal experience for each patron and having a close eye for every detail. I'm a motivated individual looking to expand into a felid that I am interested in and passionate about. Capable of working in teams and individually, thriving in a fast-paced environment. I have experience liaising with other businesses and colleges and love forming professional connections and relationships with others.
Overview
4
4
years of professional experience
Work History
Print Making & Art Sales
Safron Holford Art And Print Making
- Own business
- Creating and selling original handmade artworks
- Liaised with local business
- Negotiated with businesses owners - coming to mutual agreement
- Designed logos, business cards ect.
Senior Waitress
Oasis On Straddie
01.2023 - Current
- Contributed to increased revenue by upselling
- Handled customer complaints professionally
- Worked alongside Management to make decisions and implement changes.
- Attended and contributed to team meetings
- Had correspondence with patrons prior to their visit
- Maintained a high level of customer service
- Trained new staff members
- Accomplished multiple tasks within established timeframes
- Had a close eye to ensure venue was set up and well presented
Senior Waitress
Kokomo Bach House
01.2022 - 01.2023
- Key team member until venue closure in 2023
- Shift manager for the floor
- High levels of customer service
- Ensured venue to presented according to standards before and throughout service
- Assisted with Weddings and other events
- Corresponded with clients before and after attendance
- Consistently maintained professional presentation
- Worked to a deadline
Senior Waitress
Point Lookout Bowls Club
01.2020 - 12.2022
- Managed the floor
- trained new employees and motivated workers
- Handled customer complaints
- Regularly worked over time and on short notice
- Assisted with functions
- Implemented uniform and dress code
Education
Bachelor of Arts - Majoring in Photography
QLD College of Art And Design-Griffith University
Brisbane 11.2026
Certificate III - Certificate III in Visual Art
Central Queensland University
Brisbane, QLD11.2023
High School Diploma -
Australian Christian College
09.2023
Skills
- Strong multitasking
- Customer service skills
- Complaint Handling
- Curated fine dining experiences
- Guest Relations Management
- Worked to deadlines
- Collaboration and Teamwork
- Creative
- Keen eye for detail
Additional Information
- Valid RSA
- Valid Drivers Licence & car
- Further work History can be supplied on request
Reference
Owner of Oasis Mexican Cantina - Donna Shannon
0418301000
Timeline
Senior Waitress
Oasis On Straddie
01.2023 - Current
Senior Waitress
Kokomo Bach House
01.2022 - 01.2023
Senior Waitress
Point Lookout Bowls Club
01.2020 - 12.2022
Print Making & Art Sales
Safron Holford Art And Print Making
Bachelor of Arts - Majoring in Photography
QLD College of Art And Design-Griffith University
Certificate III - Certificate III in Visual Art
Central Queensland University
High School Diploma -
Australian Christian College
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