Kitchen Manager
Belles Hot Chicken Barangaroo.
Sydney
09.2019 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Received, organized and rotated paper goods and food ingredients.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Maintained budgeted food costs using tools within inventory management system.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Coached staff on strategies to enhance performance and improve customer relations.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
