Sagar Dahal

• Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
• Maintained cleanliness of restrooms and office floor by washing down and properly sanitizing walls, floors and kitchens.
• Provided assistance to other staff members with cleaning of difficult areas.
• Cleaned and sanitized kitchens and other similar areas according to established protocols.

-Coordinated household cleaning service operations, including driving business development, and managing client relations

-Managed team productivity and workflow to exceed quality standards.

-Trained and mentored all new personnel to maximize quality of service and performance

-Worked with front desk to respond promptly to all guest requests

-Communicated repair needs to maintenance staff

-Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements

-Placed orders for housekeeping supplies and guest toiletries

-Managed staff of 40 housekeepers

-Completed schedules, shift reports and other business documentation

-Drove improvements to workflow and room turnover with hands-on, proactive management style

-Evaluated employee performance and developed improvement plans

-Promoted safety by demonstrating proper operation and training staff on power equipment tools

-Maintained controls over expenses and inventory for optimal budget tracking

-Coordinated daily workflow through task prioritization and concise scheduling

-Supervised daily operations, including employee performance, preventive maintenance, and safety

-Escorted guests to and from rooms and assisted with baggage

-Maintained knowledge of destination and answered customer questions within scope of understanding

-Opened doors and transported luggage for customers with care and efficiency

-Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts

-Explained important features of guest rooms to travellers, including how TV remote, heating and cooling, Wi-Fi access and locks worked

-Maintained lobby in pristine condition and kept trash promptly emptied

-Notified front desk manager of any guest issues in need of additional attention

-Responded immediately to any guest requests or concerns and promptly resolved issue

1. . Bottling Line Operation (GRB & PET)

◦ Worked as a Line Chemist for Carbonated Soft Drinks(Pepsi, Mountain Dew, Mirinda Orange and 7up).

◦ Responsible for the assurance of quality parameters of beverages as per PEPSICO’sstandard.

◦ Responsible for the complete operation and maintenance of Carbo-Cooler & KHS Paramix.

◦ Responsible for the improvement of line productivity and product yield.

◦ Maintaining of all the documents related to line operation.

◦ Responsible for Validation of compliance and alert Quality Control Manager of any deviations from the specifications.

◦ Responsible for monitoring the housekeeping activities of bottling hall,monitoring staffs to wear appropriate uniform and safety gear as required.

◦ Responsible for performing chemical analysis of raw materials and manufactured products under hold or release.

2. Process Operation

◦ Responsible for the Syrup Batching, Sugar yield and Concentrate yield.

◦ Work out for the minimization of sugar loss.

◦ Maintaining of all the documents related to process operation.

3. Internal Auditor

◦ Worked as Internal Auditor with Internal Audit Team for continuous improvement in order to ensure the Food Safety Management System is effectively implemented and maintained.

◦ Worked as Audit member on conducting following internal audits:

◦ Critical Package Defect Mitigation Audit

◦ Food Safety Audit

◦ PepsiCo Minimum Mandates Audit

◦ Warehouse/Depot Audit

◦ Post Mixing Outlets Audit

◦ Internal AIB Audit Member

• Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
• Collaborated with cross-functional teams to develop and implement process and system improvements.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Evaluated employee performance regularly, delivering constructive feedback that contributed to individual skill enhancement and overall team productivity gains.