Sagar Gurung
Cradle Mountain ,TAS
Summary
Background includes improving performance, reducing costs, and eliminating waste to maximize the profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Experienced Supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs. A hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Food and Beverage Supervisor
Peppers Cradle Mountain Lodge
2023.05 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance..
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned and executed promotions and special events in close collaboration with management.
- Created new recipes, outlined steps, and training staff on correct preparation.
Support Worker
Well Life Services
2021.10 - 2023.03
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Created, prepared, and delivered reports to various departments.
- Documented client progress and activities in accordance with agency policies and procedures.
- Developed and maintained strong relationships with community resources for successful referrals.
- Conducted home visits to assess clients' home environment and provide support.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Education
Bachelor of Accountancy - Accounting
Holmesglen Institute
Southbank, VIC08.2019
Skills
- Staff Leadership
- Budget Development
- Staff Supervision
- Cost Reduction
- Policies Development
- Customer Service
- Supply Ordering
- Inventory Control
- Worker Training
- Records Maintenance
- Orientation and Onboarding
- Greeting and Seating Guests
- Payment Acceptance
- Inventory Controls
- Operational Reporting
- Timesheet Organization
- Opening and Closing Procedures
- Critical Thinking
- Team Collaboration
- Supplies Purchasing
- Staff Management
- Work Area Inspection
- Microsoft Excel
- Cash Handling
Languages
English
Full Professional
Nepali
Native or Bilingual
Reference
Peppers Cradle Mountain Lodge
Kim Barnes - Operational Manager
0418346829
Well Life Services
Troy - Care Co-Ordinator
0412349138
Hobbies
Fitness, Challenges, Learning new skills and knowledge
Timeline
Food and Beverage Supervisor
Peppers Cradle Mountain Lodge
2023.05 - Current
Support Worker
Well Life Services
2021.10 - 2023.03
Bachelor of Accountancy - Accounting
Holmesglen Institute
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