Sagar KC
NSW
Summary
I seek a challenging assignment in organization that will utilize my knowledge and experience. I have 3 years' experience in Customer Service. Verifiable track record of greeting, assisting and thanking guests in a quick, polite and gracious manner. Maintains accurate department signage and pricing, and visually inspects products for quality and freshness. A friendly individual who is able to perform suggestive selling tasks.
Personal Attributes
*Strong Interpersonal communication skills.
*Demonstrated ability to follow instructions perfectly
*Strong analytically, problem Solving Skill
*Organizational skills and customer service orientation.
Overview
1
1
Language
Work History
- Working at Chemist Warehouse as Customer Service team member.
- Worked as Assistant Product Incharge at Lush Handmade Cosmetics Villawood Gift Departments.
- Worked as Customer Service Officer at Ncell Pvt Ltd. (Telicommunication Company)
Roles and responsibility of Customer Service Team member.
- Greet customers / guests and attempt to make them comfortable.
- Cash handling.
- Provide information of regular menu items and any deals that the company may be offering.
- Take orders from customers and punch them in to the company ordering system.
- Answering telephone calls and making the appropriate transfers.
- Verify accuracy of prepared order, deliver dine-in orders and pack to go orders.
- Show friendly and mannerly behavior with customer.
- Handle problems in accordance with the company's guidelines and policies.
- Maintain workstations by cleaning and sanitizing them constantly Academic Qualifications.
- Master in Business Studies from Nepal Computer Knowledge.
- Good knowledge of Computer Email Internet and Word Excel and power point.
Education
BBA - Marketing and Finance
Nepal Commerce Campus
2012
Skills
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Customer service expert
- Telecommunication skills
- Adaptive team player
- Opening/closing procedures
Accomplishments
- Customer Assistance
- Quality Communication
- Customer Service
- Product Sales
- Customer Interface
- Multi-tasking
- Cash Handling
Additional Information
- Driving License : Overseas Licensee Citizen
- Availibility : Full Time (Monday to Saturday)
Timeline
Roles and responsibility of Customer Service Team member.
BBA - Marketing and Finance
Nepal Commerce Campus
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