SAGAR MALIK
Managers
Melbourne,Australia
Summary
Experienced Area Manager with 6+ years in supply chain, transport, and warehouse operations. Proven ability to lead teams, optimise fleet performance with telematics and idle-time monitoring, and sustain 100% customer satisfaction ratings (VOC). Skilled in TMS, SAP, Fleetio, and Mandash. Recognised for compliance leadership (NHVR, COR, OHS), stakeholder engagement, and building high-performing teams.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Area Manager
Bellbirds (Woolworths Online Operations)
South East Melbourne & Gippsland
10.2023 - Current
- Oversee multi-site logistics operations across South East Melbourne and Gippsland, covering transport, depot, and last-mile delivery.
- Accountable for fleet health, customer ratings, subcontractor performance, and safety compliance.
- Collaborate with Linfox and Woolworths stakeholders to align KPIs, costs, and reporting.
- Lead day-to-day operations across depots, fleets, and customer delivery.
- Manage fleet health through telematics monitoring, idle-minute analysis, and GPS reporting.
- Conduct weekly toolbox meetings focused on NHVR, COR, OHS, and fatigue compliance.
- Maintain 100% VOC ratings by resolving issues proactively and ensuring delivery excellence.
- Oversee subcontractor contracts, cost controls, and compliance monitoring.
- Supervise staff performance, training, and ongoing coaching for CSAs and supervisors.
- Coordinate vehicle permits, maintenance, incident investigations, and reporting.
- Use TMS, SAP, Fleetio dashboards to track KPIs, cost efficiency, and compliance metrics.
- Delivered consistent 100% VOC ratings across South East & Gippsland regions.
- Reduced idle times via real-time telematics monitoring and driver coaching.
- Raised compliance culture with structured toolbox programs and safety audits.
Transportation Controller
Lactalis Australia
Longwarry
06.2020 - 10.2023
- Led warehouse transport operations, supervising drivers, loaders, and subcontractors.
- Ensured OHS and COR compliance, on-time deliveries, and operational documentation.
- Managed manifests, PODs, driver schedules, and fleet inspections.
- Maintained compliance and workforce records, including overtime approvals.
- Conducted toolbox meetings reinforcing safety, OHS, WHS, and COR compliance.
- Optimised rosters to eliminate delays and maintain customer commitments.
- Strengthened supplier and client relationships to improve service ratings.
Logistic Manager
Metroll Victoria
Pakenham
11.2022 - 09.2023
- Directed logistics, distribution, and fleet operations for a large manufacturing facility, ensuring compliance, workforce performance, and operational cost control.
- Oversaw NHVR permits, OSOM compliance, and route management.
- Supervised budgets, workforce training, and performance management.
- Scheduled fleet and approved overtime in line with production needs.
- Reduced overtime costs by 12% through efficient rostering.
- Implemented preventive maintenance to increase fleet uptime.
- Improved management visibility through accurate KPI reporting.
Director of Operations
SpitikoHomes
Melbourne
01.2020 - 06.2023
- Company Overview: https://www.spitikohomes.com.au
- Founded and scaled a logistics-driven business with focus on import/export, freight forwarding, 3PL distribution, and digital commerce integration.
- Oversaw procurement, international sourcing, customs compliance, and customer delivery.
- Acted as Lead Buyer: managed vendor negotiations, procurement, and supplier contracts across multiple countries.
- Directed import, freight forwarding, 3PL logistics, and customs clearance for domestic and international distribution.
- Sourced handmade goods, textiles, and furniture with quality assurance and export certification.
- Integrated logistics with digital commerce platforms (B2B & B2C).
- Planned supply chain and sales strategies to drive efficiency and reduce costs.
- Https://www.spitikohomes.com.au
- Built SpitikoHomes from startup into a profitable international business.
- Improved supply chain efficiency via strong 3PL and freight forwarding partnerships.
- Increased revenue with strategic procurement and distribution planning.
Warehouse Operator
Economy Warehouse
Hobart
07.2018 - 06.2020
- Progressed to Lead Order Picker; managed stock control, order picking, and warehouse support functions.
- Maintained high accuracy in inbound/outbound stock management.
- Operated RF scanners, forklifts, and double tuggers in ambient, chilled, and freezer environments.
- Trained and supported new staff to improve warehouse productivity.
Education
Supply Chain Management Specialist -
Rutgers Business School
02.2023 - 01/2024
Diploma in Hospitality & Tourism -
Melbourne
09.2021 - 08.2022
Master of Applied Science - Chemistry
University of Tasmania
07.2018 - 06.2020
Bachelor of Science -
University of Delhi
06.2013 - 06.2016
Skills
- Fleet & Transport Optimisation
- Warehouse & Distribution Oversight
- KPI Management
- Continuous Improvement
- Customer Ratings Excellence
- NHVR Compliance
- COR Compliance
- OHS Compliance
- Staff Leadership
- Toolbox Training
- Subcontractor Engagement
- Stakeholder Engagement
- TMS
- SAP
- Fleetio
- Mandash
- Logistics coordination
- Training and development
- Order management
- Employee scheduling
- Warehouse operations oversight
References
Available on request
Timeline
Area Manager
Bellbirds (Woolworths Online Operations)
10.2023 - Current
Supply Chain Management Specialist -
Rutgers Business School
02.2023 - 01/2024
Logistic Manager
Metroll Victoria
11.2022 - 09.2023
Diploma in Hospitality & Tourism -
Melbourne
09.2021 - 08.2022
Transportation Controller
Lactalis Australia
06.2020 - 10.2023
Director of Operations
SpitikoHomes
01.2020 - 06.2023
Master of Applied Science - Chemistry
University of Tasmania
07.2018 - 06.2020
Warehouse Operator
Economy Warehouse
07.2018 - 06.2020
Bachelor of Science -
University of Delhi
06.2013 - 06.2016