Experienced Area Manager with 6+ years in supply chain, transport, and warehouse operations. Proven ability to lead teams, optimise fleet performance with telematics and idle-time monitoring, and sustain 100% customer satisfaction ratings (VOC). Skilled in TMS, SAP, Fleetio, and Mandash. Recognised for compliance leadership (NHVR, COR, OHS), stakeholder engagement, and building high-performing teams.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Area Manager
Bellbirds (Woolworths Online Operations)
South East Melbourne & Gippsland
10.2023 - Current
Oversee multi-site logistics operations across South East Melbourne and Gippsland, covering transport, depot, and last-mile delivery.
Accountable for fleet health, customer ratings, subcontractor performance, and safety compliance.
Collaborate with Linfox and Woolworths stakeholders to align KPIs, costs, and reporting.
Lead day-to-day operations across depots, fleets, and customer delivery.
Manage fleet health through telematics monitoring, idle-minute analysis, and GPS reporting.
Conduct weekly toolbox meetings focused on NHVR, COR, OHS, and fatigue compliance.
Maintain 100% VOC ratings by resolving issues proactively and ensuring delivery excellence.
Oversee subcontractor contracts, cost controls, and compliance monitoring.
Supervise staff performance, training, and ongoing coaching for CSAs and supervisors.
Coordinate vehicle permits, maintenance, incident investigations, and reporting.
Use TMS, SAP, Fleetio dashboards to track KPIs, cost efficiency, and compliance metrics.
Delivered consistent 100% VOC ratings across South East & Gippsland regions.
Reduced idle times via real-time telematics monitoring and driver coaching.
Raised compliance culture with structured toolbox programs and safety audits.
Transportation Controller
Lactalis Australia
Longwarry
06.2020 - 10.2023
Led warehouse transport operations, supervising drivers, loaders, and subcontractors.
Ensured OHS and COR compliance, on-time deliveries, and operational documentation.
Managed manifests, PODs, driver schedules, and fleet inspections.
Maintained compliance and workforce records, including overtime approvals.
Conducted toolbox meetings reinforcing safety, OHS, WHS, and COR compliance.
Optimised rosters to eliminate delays and maintain customer commitments.
Strengthened supplier and client relationships to improve service ratings.
Logistic Manager
Metroll Victoria
Pakenham
11.2022 - 09.2023
Directed logistics, distribution, and fleet operations for a large manufacturing facility, ensuring compliance, workforce performance, and operational cost control.
Oversaw NHVR permits, OSOM compliance, and route management.
Supervised budgets, workforce training, and performance management.
Scheduled fleet and approved overtime in line with production needs.
Reduced overtime costs by 12% through efficient rostering.
Implemented preventive maintenance to increase fleet uptime.
Improved management visibility through accurate KPI reporting.
Director of Operations
SpitikoHomes
Melbourne
01.2020 - 06.2023
Company Overview: https://www.spitikohomes.com.au
Founded and scaled a logistics-driven business with focus on import/export, freight forwarding, 3PL distribution, and digital commerce integration.
Oversaw procurement, international sourcing, customs compliance, and customer delivery.
Acted as Lead Buyer: managed vendor negotiations, procurement, and supplier contracts across multiple countries.
Directed import, freight forwarding, 3PL logistics, and customs clearance for domestic and international distribution.
Sourced handmade goods, textiles, and furniture with quality assurance and export certification.
Integrated logistics with digital commerce platforms (B2B & B2C).
Planned supply chain and sales strategies to drive efficiency and reduce costs.
Https://www.spitikohomes.com.au
Built SpitikoHomes from startup into a profitable international business.
Improved supply chain efficiency via strong 3PL and freight forwarding partnerships.
Increased revenue with strategic procurement and distribution planning.
Warehouse Operator
Economy Warehouse
Hobart
07.2018 - 06.2020
Progressed to Lead Order Picker; managed stock control, order picking, and warehouse support functions.
Maintained high accuracy in inbound/outbound stock management.
Operated RF scanners, forklifts, and double tuggers in ambient, chilled, and freezer environments.
Trained and supported new staff to improve warehouse productivity.