Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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SAGAR MALIK

SAGAR MALIK

Managers
Melbourne,Australia

Summary

Experienced Area Manager with 6+ years in supply chain, transport, and warehouse operations. Proven ability to lead teams, optimise fleet performance with telematics and idle-time monitoring, and sustain 100% customer satisfaction ratings (VOC). Skilled in TMS, SAP, Fleetio, and Mandash. Recognised for compliance leadership (NHVR, COR, OHS), stakeholder engagement, and building high-performing teams.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Area Manager

Bellbirds (Woolworths Online Operations)
South East Melbourne & Gippsland
10.2023 - Current
  • Oversee multi-site logistics operations across South East Melbourne and Gippsland, covering transport, depot, and last-mile delivery.
  • Accountable for fleet health, customer ratings, subcontractor performance, and safety compliance.
  • Collaborate with Linfox and Woolworths stakeholders to align KPIs, costs, and reporting.
  • Lead day-to-day operations across depots, fleets, and customer delivery.
  • Manage fleet health through telematics monitoring, idle-minute analysis, and GPS reporting.
  • Conduct weekly toolbox meetings focused on NHVR, COR, OHS, and fatigue compliance.
  • Maintain 100% VOC ratings by resolving issues proactively and ensuring delivery excellence.
  • Oversee subcontractor contracts, cost controls, and compliance monitoring.
  • Supervise staff performance, training, and ongoing coaching for CSAs and supervisors.
  • Coordinate vehicle permits, maintenance, incident investigations, and reporting.
  • Use TMS, SAP, Fleetio dashboards to track KPIs, cost efficiency, and compliance metrics.
  • Delivered consistent 100% VOC ratings across South East & Gippsland regions.
  • Reduced idle times via real-time telematics monitoring and driver coaching.
  • Raised compliance culture with structured toolbox programs and safety audits.

Transportation Controller

Lactalis Australia
Longwarry
06.2020 - 10.2023
  • Led warehouse transport operations, supervising drivers, loaders, and subcontractors.
  • Ensured OHS and COR compliance, on-time deliveries, and operational documentation.
  • Managed manifests, PODs, driver schedules, and fleet inspections.
  • Maintained compliance and workforce records, including overtime approvals.
  • Conducted toolbox meetings reinforcing safety, OHS, WHS, and COR compliance.
  • Optimised rosters to eliminate delays and maintain customer commitments.
  • Strengthened supplier and client relationships to improve service ratings.

Logistic Manager

Metroll Victoria
Pakenham
11.2022 - 09.2023
  • Directed logistics, distribution, and fleet operations for a large manufacturing facility, ensuring compliance, workforce performance, and operational cost control.
  • Oversaw NHVR permits, OSOM compliance, and route management.
  • Supervised budgets, workforce training, and performance management.
  • Scheduled fleet and approved overtime in line with production needs.
  • Reduced overtime costs by 12% through efficient rostering.
  • Implemented preventive maintenance to increase fleet uptime.
  • Improved management visibility through accurate KPI reporting.

Director of Operations

SpitikoHomes
Melbourne
01.2020 - 06.2023
  • Company Overview: https://www.spitikohomes.com.au
  • Founded and scaled a logistics-driven business with focus on import/export, freight forwarding, 3PL distribution, and digital commerce integration.
  • Oversaw procurement, international sourcing, customs compliance, and customer delivery.
  • Acted as Lead Buyer: managed vendor negotiations, procurement, and supplier contracts across multiple countries.
  • Directed import, freight forwarding, 3PL logistics, and customs clearance for domestic and international distribution.
  • Sourced handmade goods, textiles, and furniture with quality assurance and export certification.
  • Integrated logistics with digital commerce platforms (B2B & B2C).
  • Planned supply chain and sales strategies to drive efficiency and reduce costs.
  • Https://www.spitikohomes.com.au
  • Built SpitikoHomes from startup into a profitable international business.
  • Improved supply chain efficiency via strong 3PL and freight forwarding partnerships.
  • Increased revenue with strategic procurement and distribution planning.

Warehouse Operator

Economy Warehouse
Hobart
07.2018 - 06.2020
  • Progressed to Lead Order Picker; managed stock control, order picking, and warehouse support functions.
  • Maintained high accuracy in inbound/outbound stock management.
  • Operated RF scanners, forklifts, and double tuggers in ambient, chilled, and freezer environments.
  • Trained and supported new staff to improve warehouse productivity.

Education

Supply Chain Management Specialist -

Rutgers Business School
02.2023 - 01/2024

Diploma in Hospitality & Tourism -

Melbourne
09.2021 - 08.2022

Master of Applied Science - Chemistry

University of Tasmania
07.2018 - 06.2020

Bachelor of Science -

University of Delhi
06.2013 - 06.2016

Skills

  • Fleet & Transport Optimisation
  • Warehouse & Distribution Oversight
  • KPI Management
  • Continuous Improvement
  • Customer Ratings Excellence
  • NHVR Compliance
  • COR Compliance
  • OHS Compliance
  • Staff Leadership
  • Toolbox Training
  • Subcontractor Engagement
  • Stakeholder Engagement
  • TMS
  • SAP
  • Fleetio
  • Mandash
  • Logistics coordination
  • Training and development
  • Order management
  • Employee scheduling
  • Warehouse operations oversight

References

Available on request

Timeline

Area Manager

Bellbirds (Woolworths Online Operations)
10.2023 - Current

Supply Chain Management Specialist -

Rutgers Business School
02.2023 - 01/2024

Logistic Manager

Metroll Victoria
11.2022 - 09.2023

Diploma in Hospitality & Tourism -

Melbourne
09.2021 - 08.2022

Transportation Controller

Lactalis Australia
06.2020 - 10.2023

Director of Operations

SpitikoHomes
01.2020 - 06.2023

Master of Applied Science - Chemistry

University of Tasmania
07.2018 - 06.2020

Warehouse Operator

Economy Warehouse
07.2018 - 06.2020

Bachelor of Science -

University of Delhi
06.2013 - 06.2016
SAGAR MALIKManagers