Summary
Overview
Work History
Education
Skills
Timeline
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Sagar Moun

Melbourne,VIC

Summary

Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus.

Overview

1
1
year of professional experience

Work History

Bartender

martini and co.
South Morang, Victoria
04.2023 - Current
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Provided drink suggestions to customers based on their preferences.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted customers and provided excellent customer service.
  • Poured wine, beer and cocktails for patrons.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Team Leader

mcdonalds
Mill Park, Victoria
05.2023 - 12.2023
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Education

Bachelor of IT - INFORMATION TECHNOLOGY

Rmit
Melbourne, VIC
07-2023

Skills

  • Suggestive Selling
  • Beverage Preparation
  • Payment Processing
  • Food Service
  • Bar Service Preparation
  • Menu Memorization
  • Basic Accounting
  • Responsible Alcohol Service
  • Outstanding Customer Service
  • Staff Management
  • Order Management

Timeline

Team Leader

mcdonalds
05.2023 - 12.2023

Bartender

martini and co.
04.2023 - Current

Bachelor of IT - INFORMATION TECHNOLOGY

Rmit

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Sagar Moun