Summary
Work History
Education
Skills
Languages
References
Disclaimer
Timeline
Generic

Niyati Patel

Bennett Springs,WA

Summary

An organised, results-orientated customer service professional with an excellent track record of significantly increasing service quality, sales, and customer base. Outstanding communication, relationship-building and influencing skills; Competent in building customer relationships which inspire confidence and loyalty. Highly skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.

Work History

Customer Service Representative

Vibe Fuel Station Morley DR
09.2023 - Current
  • Completed day-to-day duties accurately and efficiently
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Recognised by management for providing exceptional customer service
  • Replenish stock of fast food/beverages, newspapers, magazines, and grocery items
  • Cleaning Petrol pumps and surrounding driveway, shop, and facilities
  • Promoting sale uplifting by informing customers about promotions/discounts at the station
  • Undertaking stock control and preparing reports on fuel, oil, accessories, and other items sold
  • Operating console and Collecting payments from customers for Purchases
  • Checking identification to prevent underage purchasers of alcohol and tobacco products.

Team Member

Zambrero
08.2023 - 10.2023
  • Warmly greeted customers/visitors to promote great customer service and Positive ordering experience
  • Talked pleasantly with customers while taking orders and promoted positive image for Business
  • Taking food order in store or via app and preparing on time
  • Operated cash register to process customer payments accurately and efficiently
  • Monitored Kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance
  • Kept customer and food preparation areas clean and well organised
  • Assembling and packing food orders in carry out containers and bags
  • Stocking condiment and beverage station
  • Wiped down tables and removed trash and dirty cutlery to provide clean, welcoming dining environment.

Education

Master of Science (Biochemistry) -

Gujarat University
01.2020

Bachelor of Science (Biochemistry) -

Gujarat University
01.2018

Skills

  • Interpersonal and Communication Skills
  • Effective Time Management and Organisational skills
  • Management Skills
  • Ability to handle multiple tasks simultaneously with a high degree of accuracy
  • Collaboration and Teamwork
  • Problem solving and Active Listening
  • Administrative Skills

Languages

English
Hindi
Gujarati

References

  • Krupal Shah, Owner- Vibe Fuel Station, 0416616839, KRUPAL523.IND@GMAIL.COM
  • Sagar Saini, Owner- Zambrero Vic Park, 0452421523, SAGAR23.10.SP@GMAIL.COM

Disclaimer

I do hereby declare that all the information given above is true to the best of my knowledge and belief. Looking forward to hearing from you soon.

Timeline

Customer Service Representative

Vibe Fuel Station Morley DR
09.2023 - Current

Team Member

Zambrero
08.2023 - 10.2023

Master of Science (Biochemistry) -

Gujarat University

Bachelor of Science (Biochemistry) -

Gujarat University

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Niyati Patel