Sagarika Thakuri
Beveridge
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed to providing high-quality patient care, accurate specimen. collection, and maintaining safety and infection control standards.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
2026
2026
years of post-secondary education
Work History
Phlebotomist
Clinipath Pathology
Belridge clinipath pathology
03.2024 - 04.2026
- Collected blood samples using proper techniques and safety protocols.
- Prepared specimens for laboratory analysis and ensured proper labeling.
- Maintained cleanliness and organization of phlebotomy area and equipment.
- Assisted patients in understanding the blood draw process to reduce anxiety.
- Followed infection control procedures to ensure patient safety during procedures.
- Communicated effectively with healthcare team regarding patient needs and sample status.
- Participated in ongoing training to stay updated on best practices in phlebotomy.
- Documented patient information accurately in electronic health records system.
Customer Service Assistant
Woolworths Supermarket
Sydney
09.2013 - 08.2025
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Trained new staff on customer service protocols and product knowledge for optimal performance.
- Managed front-end operations to ensure smooth checkout experiences.
- Performed administrative tasks such as filing documents, entering data into computer systems.
Education
Certificate IV in Laboratory Techniques
LTT
04.2025 - 03.2026
Certificate III - Pathology Collection
IHNA
Perth, WACertificate III - AIN: Aged Care
Aburn
Parramatta , NSWHigh School Diploma - Tourism And Travel Management
Orient College
Kathmandu, NepalSkills
- Patient care
- Communication
- Customer service
- Training and development
- Health and safety
- Sample and specimen collection
- Staff management
- Personal protective equipment usage
- Process improvement initiatives
- Medical records handling
- Quality control
- Sanitation and sterilization
- Venipuncture
- Specimen preparation
- Specimen labeling procedures
- Infection control
- First Aid/CPR Certified
- Maintain confidentiality
- Paperwork processing
References
Clinipath Pathology
Area Manager
Paula Neilan
PNeilan@clinipath.net
Woolworths
Customer service Manager
Pranita Doma
0470035951
Timeline
Certificate IV in Laboratory Techniques
LTT
04.2025 - 03.2026
Phlebotomist
Clinipath Pathology
03.2024 - 04.2026
Customer Service Assistant
Woolworths Supermarket
09.2013 - 08.2025
Certificate III - Pathology Collection
IHNA
Certificate III - AIN: Aged Care
Aburn
High School Diploma - Tourism And Travel Management
Orient College