Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Sage Kaka

PARK RIDGE,QLD

Summary

Solutions consultant with extensive experience in managing multiple projects and achieving defined goals. Proven expertise in customer relationship management, document control, and complex problem-solving. Strong team player with a focus on flexibility and efficiency. Committed to leveraging skills in a dynamic organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Travel Agent

Hawaii Tours LLC
Hauula, Hawaii
12.2021 - Current
  • Coordinated travel itineraries for clients visiting Hawaii, ensuring personalized experiences.
  • Managed booking processes for flights, hotels, and activities to streamline travel planning.
  • Researched and recommended local attractions and accommodations based on client preferences.
  • Provided exceptional customer service during pre-trip and post-trip communications.
  • Assisted clients in navigating travel restrictions and regulations to ensure compliance.
  • Trained new staff on booking systems and customer service protocols for improved efficiency.
  • Answered inquiries regarding passports, visas, transportation, and tour packages promptly.
  • Created tailored travel itineraries and adjusted them to meet specific client requirements.

Manager

Climbworks
Kahuku, Hawaii
08.2014 - 06.2020
  • Led team in implementing operational improvements and efficiency initiatives.
  • Managed daily operations to ensure safety and compliance standards were met.
  • Coordinated staff training programs to enhance skill development and performance.
  • Oversaw inventory management processes and maintained accurate records.
  • Developed schedules to optimize workflow and resource allocation for projects.
  • Established strong relationships with vendors to enhance supply chain processes.
  • Monitored staff performance and addressed issues.
  • Analyzed operational data to identify trends and inform decision-making strategies.

Education

High School Diploma -

Kahuku High School
Hawaii
05-2010

Skills

  • Safety procedures
  • Team leadership
  • Data analysis
  • Customer service
  • Time management
  • Collaboration and teamwork
  • Work ethic
  • Problem solving

Affiliations

  • Crossfit
  • Basketball
  • Running
  • American Football

Languages

Marshallese
Professional

Accomplishments

  • Scholar-athlete scholarship
  • Eagle Scout
  • Became manager in just a couple years of a zipline course in Hawaii

Certification

  • Certified travel agent
  • Top sales agent (multiple months)

References

References available upon request.

Timeline

Travel Agent

Hawaii Tours LLC
12.2021 - Current

Manager

Climbworks
08.2014 - 06.2020

High School Diploma -

Kahuku High School

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Sage Kaka