Sage Rowsell
Cooma
Summary
Developed comprehensive skill set in fast-paced pharmacy environment, including medication dispensing and patient interaction. Seeking to transition into new field, leveraging strong organizational and customer service skills. Dedicated to applying attention to detail and ensuring efficient operations in any professional setting. Offering strong organizational skills and keen ability to learn and adapt within a work setting. Delivers solid understanding of pharmaceutical principles and basic customer service skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Hooks Pharmacy
02.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Updated computer system with current customer, payment and inventory information.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
- Verified patient information to correctly dispense medications.
Wait Staff Member
Artisan Kebabs
03.2021 - 10.2021
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Monaro High School
Cooma11-2024
Skills
- Stocking shelves
- Strong multitasking
- Answering customer questions
- Efficient organization
- Professional appearance
- Product restocking
- Cleanliness and hygiene
- Handling complaints
Timeline
Pharmacy Assistant
Hooks Pharmacy
02.2023 - Current
Wait Staff Member
Artisan Kebabs
03.2021 - 10.2021
High School Diploma -
Monaro High School
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