Summary
Overview
Work History
Education
Skills
Voluntary Experience
References
Timeline
Generic

Sagun Adhikari

Perth,WA

Summary

Currently major in accounting at Curtin university with bachelor's degree major in finance. Highly motivated to assimilate in Corporate world. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team-oriented with success in building relationships with customers to achieve business goals.

Overview

3
3
years of professional experience

Work History

Cafe All Rounder- Customer Service

Jumping Beans Cafe
07.2023 - Current
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Maintained customer confidentiality by protecting sensitive information during transactions.
  • Collaborated with team members to maintain sufficient inventory levels on sales floor.
  • Assisted customers with product inquiries, guiding them to make informed purchasing decisions.
  • Balanced cash drawer at end of each shift, ensuring accuracy and accountability for all transactions.

Customer Service Representative Intern

Rastriya Banijya Bank
08.2021 - 11.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
  • Actively contributed to the improvement of internal processes by sharing constructive feedback from customers with management teams.
  • Managed multiple tasks simultaneously while maintaining focus on quality customer care.

Insurance Underwriter

Neco Insurance Limited
12.2022 - 11.2023
  • Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
  • Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
  • Actively participated in industry networking events to enhance professional connections and stay informed about emerging trends.




Education

Masters of Professional Accounting - Accounting

Curtin University
Perth, WA
08.2025

BBA - Finance

Kathmandu University School of Management
Lalitpur, Nepal
08.2022

Skills

  • Technical knowledge

    • Use of various financial software, in previous role at Insurance and Banking sector Proficient at using Ms word and Ms Excel along with powerpoint Completed most of the assignments and projects using this skills

  • Attention to detail

    • Demonstrated by solving a issue while working in insurance company where the client's claim was dismissed due to some technical error Analyzed the situation carefully and identified the error

  • Teamwork

    • Worked as a part of a team and being a team leader many times Actively listening to team members and effectively communicating ideas Volunteered in some team projects and committee in University

  • Time management

    • Usually make a priority list and create a routine for each task either it be on Projects or at work Proficient multitasker and had a good experience on working under pressure

Voluntary Experience

Curtin Nepalese Society

Feb 2023-Present

Treasurer

  • Managed and updated financial position of the committee
  • Organized different cultural event, promoting cultural awareness.


Amnesty International

Feb 2018-Feb 2021

Youth Member

  • Organized and attended different annual general meetings along with updating information about new issues in society.
  • Volunteered different awareness program about human rights.


References

Ranjana Basnet                                                                                                     Santosh Bhattarai

Restaurant Manager                                                                                                   Front of House-Supervisor

Jumping beans cafe                                                                                                    Jumping beans cafe 

0433592944                                                                                                               0451783058

Ranz_anju@yahoo.com                                                                                              Vejasanto@gmail.com



Timeline

Cafe All Rounder- Customer Service

Jumping Beans Cafe
07.2023 - Current

Insurance Underwriter

Neco Insurance Limited
12.2022 - 11.2023

Customer Service Representative Intern

Rastriya Banijya Bank
08.2021 - 11.2021

Masters of Professional Accounting - Accounting

Curtin University

BBA - Finance

Kathmandu University School of Management

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