Sagun Gadtaula
Carlton,New South Wales
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Service Team Member
Coles Supermarket
10.2022 - Current
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Assisted in training new team members, ensuring adherence to company standards and policies.
Wait Staff Member
Royal Bhatti MoMo
09.2022 - 08.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Customer Service Coordinator
Nature Herbs Private Limited
04.2020 - 03.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Sales and Marketing Coordinator
Nature Herbs Private Limited
11.2018 - 03.2020
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Established long-term partnerships with key industry influencers that further strengthened the company''s position within the market.
- Conducted market research to identify trends and competitor strategies, informing adjustments to company offerings accordingly.
Education
Master of Information Technology And Systems - Information Technology
Victorian Institute of Technology
Loucester St, The RocksSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Computer Skills
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Service Team Member
Coles Supermarket
10.2022 - Current
Wait Staff Member
Royal Bhatti MoMo
09.2022 - 08.2023
Customer Service Coordinator
Nature Herbs Private Limited
04.2020 - 03.2022
Sales and Marketing Coordinator
Nature Herbs Private Limited
11.2018 - 03.2020
Master of Information Technology And Systems - Information Technology
Victorian Institute of Technology
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