Sahanshila Bimali
Belmore,NSW
Summary
Well-organized, motivated and hard-working graduate with experience in customer service and data entry. Possessing good written and verbal communication skills along with a friendly, positive disposition, I am seeking a part time or full-time role which will further develop my skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Woolworths Supermarket
01.2021 - Current
- Responsible for handling cash transactions, resolving customer complaints while delivering quality customer service
- Collaborated with team to quickly resolve customer complaints with appropriate action
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Greeted and welcomed clients with a warm, friendly and positive attitude
- Worked as a relief Assistant Customer Service Manager and effectively managed a team with positive results.
Student Early Childhood Educator
Southern Cross University
05.2023 - 08.2023
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Developed innovative activities to engage young children in learning process.
- Monitored classroom to verify safe and secure environment.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Data Entry Operator
TIMG
01.2018 - 01.2021
- Reviewed and prepared digital documents for a major data archival firm in Sydney
- Responsibilities included Creating and editing PDF documents, Tracking time using internal system, Prioritizing & multi-tasking to meet targets
- Organized, sorted, and checked input data against original documents.
- Maintained files, records and chronologies of entry activities.
- Completed data entry tasks with accuracy and efficiency.
Education
Graduate Diploma - Early Childhood Education
Southern Cross University
Sydney, NSW10.2023
Bachelor of Business (Accounting) -
King’s Own Institute
12.2021
Skills
- MS Word
- Adobe Acrobat
- Data entry
- Effective Communication
- Team work
- Integrity
- Willingness to learn
- Critical Thinking
- Problem Resolution
Languages
English
Nepali
Hindi
Availability
Seeking part-time or full-time role.
Personal Information
Date of Birth: 07/19/00
References
Available upon request.
Timeline
Student Early Childhood Educator
Southern Cross University
05.2023 - 08.2023
Customer Service Representative
Woolworths Supermarket
01.2021 - Current
Data Entry Operator
TIMG
01.2018 - 01.2021
Graduate Diploma - Early Childhood Education
Southern Cross University
Bachelor of Business (Accounting) -
King’s Own Institute
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