Sahar Amini
Ryde,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Resolution Community Services
Ryde, NSW
11.2023 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
T-rista
Chatime
Ryde, NSW
08.2021 - 11.2022
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created promotional displays for advertising special events or promotions at the cafe.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested appealing products.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served hot or cold beverages.
- Stocked customer service stations with paper products or beverage preparation items.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized POS system to receive and process customer payments.
- Operated cash registers to process customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Checked brewing equipment for proper functionality.
- Collected payments and provided accurate change.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Supported highest standards of conduct and service to support company reputation.
Education
High School Diploma -
Ryde Secondary College
5 Malvina St, Ryde NSW 211209-2023
Skills
- Beverage Preparation
- Opening and Closing Duties
- POS Systems
- Exceptional Customer Service
- Office Administration
- Administrative Support
- Administrative Tasks
- Time Management
- Email Correspondence
- Positive and Professional
Languages
Dari
Native/ Bilingual
Accomplishments
- House captain
- Peer support leader
- School representative council
- Prefect
Timeline
Administrative Assistant
Resolution Community Services
11.2023 - Current
T-rista
Chatime
08.2021 - 11.2022
High School Diploma -
Ryde Secondary College
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