Sahar Iqbal

IWebConsultants is a sydney based company specialist in Website Consultancy, Web Designing, Software Development, E-Commerce, Web Based solution services, Web Hosting, Domain Reselling and other IT Solutions.

As a Lead Business Analyst and Tester my duties include:

• Work with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Conduct interviews with key business users to collect information on business processes and user requirements.
• Prepare software requirements documents, using UML and monitor implementation throughout SDLC.
• Testing and quality assurance for all software modules.
• Analyze and test different builds to identify, trace and help resolve bugs.
• Writing User Acceptance Test scenarios.
• Identify issues to increase productivity and boost workflows.
• Write, edit and update project manuals and technical documentation.

Company History

Local Search Solutions was formed in 2005 after a successful acquisition of Australian Local Search by

News Limited. Local Search Solutions was focused on

commercializing new ventures in the internet search

and interactive media stores. Local Search Solutions

was also a reseller of customized CRM Systems.

As a Business Analyst my duties included:

• Requirements gathering and documenting for projects, support throughout SDLC and quality assurance through unit and regression testing.
• Documenting high level requirements and functional design for internal and external clients.
• Working with a full SDLC including testing and leading testing projects.
• Facilitating the mapping of business process and identification of issues.
• Responsible for managing projects through the full

lifecycle.

• Maintaining Training Manuals for CRM , also documentation of previous working site, truelocal.com.au

for various sectors of the call centre.

• Managing all issues relating to the CRM System.
• Providing Training for clients for the CRM System.
• Providing ongoing support to external clients.
• Performing user acceptance testing across all

partner sites including, www.truelocal.com.au http//au.local.yahoo.com www.homeside.com.au www.getlocal.com.au

• Writing User Acceptance Test scenarios, Unit Testing and regression testing using JMeter.

• Organization Type

World leading exporters & suppliers of textile fabrics and textile yarn.

• Created and implemented database designs and data models.
• Identified issues within databases, performed troubleshooting and implemented effective solutions.