Summary
Work History
Skills
Additional Information
Timeline
Generic

Sahejdeep Singh Sran

Canberra,ACT

Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.

Work History

Security Officer

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  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Customer Service

Seven Eleven
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Developed a deep understanding of customer service principles and customer service best practices.

Customer Service

Woolworths
  • Met customer service objectives by providing superior customer service ENGLISH-speaking customers.
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Improved customer service ratings and accurately solved problems using active listening and customer service skills.
  • Provided extraordinary customer service to clients.
  • Provided exemplary customer service to guests.
  • Provided exceptional customer service to customers.
  • Provided superior and individualized customer service.

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Superior customer service
  • Physical Fitness
  • Surveillance
  • Emergency Response
  • Patrol operations
  • Relationship building and management
  • Fluent in English
  • Investigative abilities
  • Threat Management
  • Staff Management

Additional Information

- Cert 2 in security operations (CPP20218)

- CROWD CONTROL

- UNARMED GUARD

- SECURITY GUARD

- CONTROL ROOM OPERATIONS OPERATOR

Timeline

Security Officer

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Customer Service

Seven Eleven

Customer Service

Woolworths
Sahejdeep Singh Sran