Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sahil Chandan

Melbourne,Australia

Summary

Results-driven professional specializing in business analysis, network technologies, and AI solutions. Expertise in aligning technical capabilities with business strategies to enhance performance and streamline operations. Proven track record in managing key accounts and leading cross-functional teams to achieve project goals. Experienced in integrating emerging technologies and driving innovation for measurable business outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

System Engineer

Ciena
Melbourne, Australia
01.2022 - Current
  • Deliver expert network and application engineering solutions for CIENA product offerings.
  • Design and implement next-generation architectures customized to meet diverse customer requirements.
  • Leverage CIENA network modeling tools to create optimized and scalable solutions.
  • Draft detailed proposals and pricing strategies to support sales initiatives for optical transport and switching technologies.
  • Design and deliver impactful presentations to communicate design concepts and application benefits to stakeholders.
  • Partner with sales, product management, and marketing teams to address customer needs and propose product improvements.
  • Ensured seamless management of sales operations using Siebel CRM with a focus on efficiency and accuracy.
  • Streamlined customer transitions from legacy systems to advanced CIENA IP, routing, and switching technologies.
  • Provided in-depth product knowledge and technical insights to enhance sales strategies and customer engagements.
  • Developed innovative network designs and technical strategies that align with business objectives and application demands.
  • Led and mentored regional Sales Engineers by establishing clear goals, documenting best practices, and driving team success.
  • Managed key accounts like Telstra, Vernet, and Optus, contributing to achieving revenue targets of $63 million for Telstra and $53 million for ANZ.

System Engineer

Dell
Melbourne, Australia
01.2022 - 12.2022
  • Planned and executed technical projects with keen focus on ensuring seamless system design and integration.
  • Conducted remote system maintenance, performed troubleshooting, and configured systems to enhance performance.
  • Collaborate with customers and channel partners to effectively communicate tailored solutions.
  • Coordinate with systems engineers and internal teams to align efforts and achieve project objectives.
  • Contributed innovative ideas and engaged in problem-solving discussions to drive team success and foster creativity.
  • Created test plans, implemented strategies, executed testing procedures, and analyzed outcomes for continuous improvement.

Education

Professional Year in Business Development and Soft Communications -

Australia Computer Society
Australia
01.2024

Master of Business Analytics (Extension) -

Kaplan Business School
Melbourne, Australia
01.2022

Master of Information Technology (Networking and Project Management) -

Charles Sturt University
Melbourne, Australia
01.2020

Bachelor of Information Technology - Electronics & Telecommunication Engineering

Punjab Technical University
India
01.2018

Skills

  • Business analysis
  • Project management
  • Revenue growth strategies
  • Business process improvement
  • Strategic planning
  • Key account management
  • Team leadership
  • Cross-functional collaboration
  • Digital transformation
  • KPI development
  • Data analytics
  • Client relationship management
  • Market research
  • Stakeholder engagement

Certification

  • Cisco Certified Network Associate (CCNA) – Cisco
  • Cisco Certified Network Professional (CCNP) – Cisco
  • Ciena Certified Routing and Switching Professional (CRSP) – Ciena
  • Ciena Optical Communications – Advanced & Professional Certifications
  • Network Software & Ethernet Services – Ciena
  • Machine Learning & Artificial Intelligence Bootcamp – App Brewery
  • Embedded Systems & Robotics – Hewlett-Packard
  • Digital Marketing Certificate – Accenture (Scored 98%)

Timeline

System Engineer

Ciena
01.2022 - Current

System Engineer

Dell
01.2022 - 12.2022

Professional Year in Business Development and Soft Communications -

Australia Computer Society

Master of Business Analytics (Extension) -

Kaplan Business School

Master of Information Technology (Networking and Project Management) -

Charles Sturt University

Bachelor of Information Technology - Electronics & Telecommunication Engineering

Punjab Technical University

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Sahil Chandan