Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sahil Hoque

Sydney,,New South Wales

Summary

An experienced Business Development Manager/Account Manager with a proven track record of driving sales growth and customer acquisition. Skilled in strategic planning, customer relationship management, and market analysis. Successfully increased sales by 43% and customer base by 28% through effective account management and targeted leads (warm and cold). Seeking full time employment within a progressive business, being a results-orientated Sales Professional with over 4 years of extensive sales experience into a bulletproof mindset with sheer drive and determination for success. Seeking new challenges to drive sales with customer-orientated communication and service, in addition to bringing new leads as well as closing deals. Passion for growing as an individual as well as with a competitive team.

Overview

4
4
years of professional experience

Work History

Business Development/Account Manager - Full Time

AOTECH
11.2023 - Current
  • Closing Deals up to $500,000/ Up-selling/ Financing + Loans - B2B Sales Role
  • Monthly revenue: $3-10 Million +
  • Prospecting and Acquiring clients by warm, cold, and out on the field leads – Hybrid Role
  • Profiling Clients/ Efficiency/ Printer & Telco Knowledge
  • Selling High Customer Service Standards/ Rapport Building/ Relationships
  • Strong Problem-Solving Ability/ Conflict Resolution
  • Service Solutions/ Expert Strong Interpersonal
  • Overcoming objections and negotiating with leads
  • Effective Communicator/ Troubleshooting Billing
  • Coaching/ Training/ Customer Service
  • Operational Service/ Forms/ Managing Contracts
  • Order and Time Management/ Active Listening Skills.

Assistant Store Manager/Sales Trainer - Casual

Tarocash
12.2021 - Current
  • First in Australia/New Zealand for average dollar sale & units per transaction (x3)
  • Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
  • Up-selling, high product knowledge-based sales approach
  • Ability to manage relationships at a variety of levels within the business
  • A desire to provide an outstanding experience for both stakeholders and team members
  • In charge of rosters, payroll, HR issues and the general safety of my team.

Patient Consultant/Coordinator

Dental Boutique Sydney
01.2023 - 11.2023
  • Closing Deals up to $75,000 daily/ Up-selling/ Financing + Loans
  • Monthly revenue: $2 Million +
  • Profiling Clients/ Efficiency/ Dental Treatment Knowledge
  • Selling High Customer Service Standards/ Rapport Building
  • Strong Problem-Solving Ability/ Conflict Resolution
  • Service Solutions/ Expert Strong Interpersonal
  • Negotiation/ Competency
  • Effective Communicator/ Troubleshooting Billing
  • Coaching/ Training/ Customer Service
  • Operational Service/ Forms
  • Order and Time Management/ Active Listening skills
  • DISC Personality Types Training.

Sales Trainer

Nu Sales & Marketing Trust
08.2021 - 12.2021
  • Achieved 2 promotions in the span of a month- (Sales rookie to Sales agent, then onto Sales Consultant)
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • (P2P/B2B/Direct Sales)
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop, and maintain positive business and customer relationships.

Broker

Total Lifestyle Credit Norwest
05.2021 - 08.2021
  • Financial Literacy
  • Time management
  • Active Listener/ Client Acquisitions
  • Conflict resolution/ Problem solving
  • Lender to Client portfolio profiling
  • Decision making
  • Risk Management
  • Critical Thinking
  • Analytical Skill/ attention to detail
  • Up to date with industry and product knowledge.

Customer Service Team Member

Coles Marrickville
05.2020 - 05.2021
  • Customer Service
  • Communication
  • Active Listener
  • Conflict resolution/ Empathy
  • Cash Handling.

Education

Higher School Certificate -

Strathfield South High School
Enfield, New South Wales
09.2020

Skills

  • Extensive Sales Strategies
  • Closing Deals/ Sales Approach
  • Up-Selling
  • Client Acquisition & Retention
  • Client Relations/ Account Managing – Rapport Building
  • Product Knowledge
  • Goal Setting/KPI Targets – Commission Driven
  • Articulate high level communicator – verbal & written
  • Team Leader – Leadership/Trainer
  • Customer complaint/objection resolutions
  • Systems and Software Expertise – CRM Software
  • Client Database - Logs
  • Quality Control – New Business Development
  • Strategic Business Planning – Driving efficiency and growth
  • Finance sourcing Lenders
  • Profiling Clients
  • Cold – Warm Calling
  • Legal writing Formal Contracts
  • Revenue Generation Assessment
  • Networking connections in all industries
  • Prospect Targeting – New & Existing
  • Risk Management – Profit Margin Assessment
  • Goals and Performance
  • Attention to detail – detail orientated
  • Financial Literacy
  • "Chameleon” Personality – Adaptable to all clients
  • Business Analytics, Digital Sales, Territory Development

References

  • Isaac Diodati, AOTECH Operations Manager, 0411935300
  • Dr Eleanor Bowden, Dental Boutique Dentist, 0450015953
  • Dr Jonathan Michael, Dental Boutique Surgeon, 0450471712
  • Ahmad Abo-Roza, NU Sales Trainer/Capital Transport BDE, 0466593554
  • Samar Saddick, Tarocash Area Manager, 0410006763
  • Mysur Rahman, Coles Team Leader, 0435235293

Timeline

Business Development/Account Manager - Full Time

AOTECH
11.2023 - Current

Patient Consultant/Coordinator

Dental Boutique Sydney
01.2023 - 11.2023

Assistant Store Manager/Sales Trainer - Casual

Tarocash
12.2021 - Current

Sales Trainer

Nu Sales & Marketing Trust
08.2021 - 12.2021

Broker

Total Lifestyle Credit Norwest
05.2021 - 08.2021

Customer Service Team Member

Coles Marrickville
05.2020 - 05.2021

Higher School Certificate -

Strathfield South High School

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Sahil Hoque