SAHIL KUSHWAHA
Operation Manager
Australia, Sydney ,NSW
Summary
Skilled Cleaning Subcontractor effective in recruiting and hiring skilled workforce to complete Hospitality jobs. Able to estimate jobs, negotiate contracts, schedule jobs, and order materials and equipment. Support crew objectives by maintaining adequate labor, tools, and building materials to meet contract obligations. Strap on tool belt regularly to pitch in, demonstrate new phases of work requirements, and assist in overcoming field issues.
Team-oriented Warehouse professional accustomed to packaging and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
6
6
years of professional experience
Work History
Warehouse Contractor
Tasker Management Pty Ltd, Prime Workforce
Chatswood, NSW
01.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Managed over 40 staff every day.
- Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors 100 %
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces
- Pulled order materials according to pick tickets and delivery schedules
- Packed and palletized items for shipment on outbound trailers
- Loaded bulk and route delivery trucks with warehouse goods
- Stocked warehouse efficiently by comparing item numbers with storage locations
- Monitored tasks and staff assignments to deliver projects under-budget and on-time
Cleaning Subcontractor
OZONE CPS
Sydney, NSW
12.2021 - Current
- Oversaw daily operations to ensure high levels of productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Successfully maintain clean, valid driver's license and access to reliable transportation
Cleaning Subcontractor
Challanger Group Of Services
Sydney, NSW
03.2019 - Current
- Prepared requisitions for payment upon project completion and inspection
- Assigned work to employees based on specialties and contract requirements
- Inspected completed work and enforced specifications, contract terms, and quality standards
- Implemented quality control processes to maintain compliance with contract plans and specifications
- Processed day-to-day documentation between departments, consistently maintaining effective communication and eliminating bottlenecks.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Oversaw daily operations to ensure high levels of productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Trained and mentored all new personnel to maximize quality of service and performance
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Adhered to safety protocols by enforcing proper equipment usage
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation
Client Services Manager
ISS Facility Services
Sydney, NSW
02.2020 - 12.2021
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Established performance and service goals and held associates accountable for individual performance.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Managed team of 50 employees, overseeing hiring, training, and professional growth of employees
Bakery Assistant
Crusty Bakery Enterprises ‐ Sydney
01.2021 - 12.2021
- Made creams, syrups, and sauces for cakes and pastries
- Inspected bakery products to determine compliance with quality standards, weight specifications, and presentation
- Observed baking process to verify proper timeframes and make adjustments
- Operated and maintained all bakery department equipment
- Stocked display cases and kept bakery merchandise in storeroom rotated to maintain freshness and prevent spoilage
- Greeted incoming customers, offered assistance, and advised on bakery products and services
- Protected food quality and freshness by rotating products and removing expired items
- Displayed goods following bakery department and merchandising guidelines.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties
Education
Master of Professional Accounting - MANGEMENT AND ACCOUNTING
KINGS OWNS INSTITUTUES ‐ Sydney
Sydney, NSW01.2021
BBA - Business and Management
SRM UNIVERSITY
12.2017
High School Diploma - Management
Global College of Management
Kathmandu12.2014
Skills
- Motivated Team Player
- Quality and Defect Control
- Pricing Inquiries and Validation
- Reliable and Responsible
Timeline
Warehouse Contractor
Tasker Management Pty Ltd, Prime Workforce
01.2022 - Current
Cleaning Subcontractor
OZONE CPS
12.2021 - Current
Bakery Assistant
Crusty Bakery Enterprises ‐ Sydney
01.2021 - 12.2021
Client Services Manager
ISS Facility Services
02.2020 - 12.2021
Cleaning Subcontractor
Challanger Group Of Services
03.2019 - Current
Master of Professional Accounting - MANGEMENT AND ACCOUNTING
KINGS OWNS INSTITUTUES ‐ Sydney
BBA - Business and Management
SRM UNIVERSITY
High School Diploma - Management
Global College of Management