SAHIL MAHARJAN

• Server and Client terminal deployment.
• Server configuration.
• Worked on projects by installing both the network, hardware, and software component of the customer.
• Worked on switches, routers, firewalls, tcp/ip, dhcp, etc.
• Managed backup and recovery of data assets to safeguard system availability.
• Offered troubleshooting of connectivity issues across networks such as Wi-Fi.

The main roles that

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created plans and communicated deadlines to complete projects on time.
• Resolved problems, improved operations and provided exceptional service.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• Recommended products based on solid understanding of individual customer needs and preferences.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Cleaned counters, machines, utensils and seating areas daily.