Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sahil Mehla

Mountain Creek,Queensland

Summary

Dynamic Manager with extensive experience in Uber Eats delivery, cleaning services, and kitchen operations. Demonstrated success in enhancing customer satisfaction, resolving conflicts, and cross-training teams. Skilled in team leadership, time management, and strategic planning, delivering high-quality service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Manager

Pepper's Pentry
03.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Uber Eats

Uber Eats
01.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.

Cleaning Crew Member

Total Focus Cleaning
02.2022 - 05.2022
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Kitchen Hand

Italian Kitchen Weribee
01.2022 - 02.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Diploma In Telecommunication

Milcom Institute
Brisbane, QLD
08.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Strategic Planning

Languages

Hindi
Full Professional
English
Professional Working

Timeline

Manager

Pepper's Pentry
03.2024 - Current

Cleaning Crew Member

Total Focus Cleaning
02.2022 - 05.2022

Uber Eats

Uber Eats
01.2022 - Current

Kitchen Hand

Italian Kitchen Weribee
01.2022 - 02.2022

Diploma In Telecommunication

Milcom Institute

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Sahil Mehla