Sahil Saroya
MUNNO PARA,AU
Summary
Accomplished support worker with a proven track record at Adelaide Quality Care, excelling in NDIS compliance and client support. Leveraged effective communication and adaptability to enhance client well-being and satisfaction. Successfully managed challenging behaviors, resulting in a 20% improvement in client engagement. Recognized for delivering exceptional emotional assistance and maintaining meticulous care documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SUPPORT WORKER
ADELAIDE QUALITY CARE
12.2024 - 11.2025
- Supported clients with disabilities in daily living, mobility, and community engagement.
- Assisted with appointments, social participation, and personal goal achievement.
- Delivered care aligned with NDIS standards and documentation requirements.
- Followed safety, infection control, and behaviour support guidelines.
- Supported clients during recreational and community activities.
- Assisted with meal preparation, domestic tasks, and wellbeing support.
- Provided emotional support to individuals with physical or mental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Developed strategies to help individuals cope with their disability.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Communicated effectively with clients to understand their needs and preferences.
- Managed challenging behaviors through positive reinforcement techniques.
TEAM MEMBER
Woolworths
Myrtle Bank
10.2021 - 01.2025
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to enhance customer service experience.
- Handled customer complaints calmly and resolved issues promptly.
- Followed safety protocols to ensure a secure shopping environment.
- Participated in team meetings to discuss store operations and improvements.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through series of different stations based on team needs.
VOLUNTEER CAREGIVER
Ocean Grove Supportive Care
10.2024 - 11.2024
- Completed day-to-day duties accurately and efficiently.
- Assisted clients with daily living activities and personal care needs.
- Documented client progress and changes in health status accurately.
- Implemented safety protocols to maintain a secure environment for clients.
- Communicated with healthcare professionals regarding client needs and concerns.
- Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
- Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
- Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Laundered clothing and bedding to prevent infection.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Education
CERTIFICATE III - DISABILITY
IN INDIVIDUAL SUPPORT
Adelaide, SA01.2024
DIPLOMA -
INFORMATION TECHNOLOGY
India01.2015
Skills
- Client support
- NDIS compliance
- Health monitoring
- Care documentation
- Emotional assistance
- Customer service
- Effective communication
- Adaptability in care
- Active listening
- Complaint handling
Certification
- First Aid & CPR (Intermediate)
- Manual Handling Training
- NDIS Worker Screening Check
- Infection Control Training
- Working With Children Check (WWCC)
- Australian Driving Licence
Hobbies and Interests
- Staying informed about current affairs and politics
- Driving
- Spending quality time with loved ones
References
- Gaurav Sharma, Support Worker, 0414583182
- Gigi, Enrolled Nurse, kgaganpreet561@gmail.com, 0426233494
- Shivani, Enrolled Nurse & Care Coordinator, reachshivanihere@gmail.com, 0405555542
Timeline
SUPPORT WORKER
ADELAIDE QUALITY CARE
12.2024 - 11.2025
VOLUNTEER CAREGIVER
Ocean Grove Supportive Care
10.2024 - 11.2024
TEAM MEMBER
Woolworths
10.2021 - 01.2025
CERTIFICATE III - DISABILITY
IN INDIVIDUAL SUPPORT
DIPLOMA -
INFORMATION TECHNOLOGY