Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAHIL SURI

Kingston,Australia

Summary

Overall more than 7 years of experience in Banking industry as officer/manager. Goal-focused business development management professional driven to exceed revenue objectives and drive business growth. Excellent networking and lead development skills.

Overview

11
11
years of professional experience

Work History

CSA

Caltex
07.2024 - Current


  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
  • Assisted customers with fuel purchases, payments, and queries, ensuring excellent customer service.
  • Handled cash transactions, EFTPOS payments, and fuel discounts with accuracy.
  • Maintained store cleanliness, stocked shelves, and managed inventory levels.
  • Ensured compliance with safety regulations and fuel handling procedures.
  • Resolved customer complaints professionally, enhancing customer satisfaction.

Delivery Driver

VTH
10.2024 - 01.2025
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Adhered to all applicable traffic laws while driving delivery vehicle
  • Adhering to assigned routes and following time schedules

Customer Service Representative

Punjab & Sind Bank Chandigarh, Chandigarh, India
02.2016 - 04.2023

• Deposit Mobilization, opening of new deposit accounts.

• Accepted cash and payments, issued receipts and provided change.

• Cash management, authorization of remittances.

• Provided excellent customer service to resolve customer complaints in a timely manner.

• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

• Developed strong customer relationships by providing personalized assistance and support to encourage repeat business.

• Gathered customer feedback through surveys and used the data to improve customer service.

• Identified needs of customers promptly and efficiently.

Probation Officer/Cashier Assistant

Punjab & Sind Bank Gurdaspur/ Chandigarh,India
02.2014 - 02.2016
  • Deposit Mobilization, Opening of new deposit accounts.
  • Authorization of debit and credit vouchers.
  • Opening of new deposit accounts.
  • Cash management.

Education

MIS - Computer And Information Systems

Griffith University
QLD
06-2025

Master of Computer Applications - Information Technology

CHITKARA UNIVERSITY
BADDI, Himachal Pradesh, India
06-2011

Bachelor of Computer Applications - Information Technology

D.A.V. College
Sector 10, Chandigarh,India
06-2008

Skills

  • Confident and timely decision making
  • Excellent written, verbal and presentation skills
  • Critical problem solving with structured approach
  • Creative thinking and relationship builder
  • Leadership and vision for collective growth
  • Flexible attitude and positive team player

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Delivery Driver

VTH
10.2024 - 01.2025

CSA

Caltex
07.2024 - Current

Customer Service Representative

Punjab & Sind Bank Chandigarh, Chandigarh, India
02.2016 - 04.2023

Probation Officer/Cashier Assistant

Punjab & Sind Bank Gurdaspur/ Chandigarh,India
02.2014 - 02.2016

MIS - Computer And Information Systems

Griffith University

Master of Computer Applications - Information Technology

CHITKARA UNIVERSITY

Bachelor of Computer Applications - Information Technology

D.A.V. College
SAHIL SURI