Sahil Verma
Springvale,VIC
Summary
Dynamic and adaptive professional with proven experience in customer service and sales at Marriott Corporation. Excelled in creating positive customer experiences through outstanding communication and teamwork. Skilled in cash handling and maintaining cleanliness, demonstrating a results-driven approach to exceed expectations.
Overview
1
1
year of professional experience
Work History
Barista
Contemporary Catering
Melbourne, VIC
08.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales and Service Associate
Marriott Corporation
Gurgaon, Haryana INDIA
01.2023 - 05.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Education
Masters in Applied Hospitality Management - Hospitality
Le Cordon Bleu
Melbourne, VIC11.2025
Bachelor's in Hospitality Management - Hospitality
Sushant University
Gurgaon, (HR) India09.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
Timeline
Barista
Contemporary Catering
08.2023 - 01.2024
Sales and Service Associate
Marriott Corporation
01.2023 - 05.2023
Masters in Applied Hospitality Management - Hospitality
Le Cordon Bleu
Bachelor's in Hospitality Management - Hospitality
Sushant University