- Passionate about balancing physical health with mental and emotional wellness
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Gardening
- Running
Sahlua Gearon
Gold Coast
Summary
Dynamic Business Development and Operations Manager with a proven track record in establishing robust sales functions, enhancing internal systems, and driving scalable growth in service-oriented and technology-focused businesses. Expertise in client acquisition, service area expansion, and the creation of effective recruitment and onboarding frameworks ensures consistent delivery of high-quality results. A strong blend of commercial acumen and operational excellence, complemented by hands-on experience in aligning sales, scheduling, staffing, and service quality, boosts efficiency and elevates customer satisfaction. Recognized for a human-first leadership approach that fosters high-performing teams, cultivates strong partnerships, and achieves sustainable growth in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Founder/Director
Motive Software
Queensland
05.2025 - Current
- Founded and scaled a digital-first software and services business, leading both commercial growth and operational development across sales, recruitment, delivery, and systems.
- Key Achievements and Responsibilities:
- Built and managed end-to-end sales and business development processes, including inbound lead conversion, outbound outreach, and long-term client nurturing.
- Developed structured onboarding systems for clients and delivery teams to improve service quality, clarity, and retention.
- Recruited, onboarded, and managed cross-functional team members across business development, design, and development functions.
- Implemented internal workflows and process improvements to streamline project scheduling, capacity planning, and service delivery.
- Established commercial relationships to expand market reach and open new industry opportunities.
- Led growth planning initiatives focused on repeatable revenue systems, operational scalability, and performance tracking.
- Represents the business in client presentations, partnership meetings, and strategic discussions.
- Led cross-functional teams in executing strategic initiatives and enhancing product offerings.
Business Development Manager
Your Leasing Co
Bundall
08.2024 - 09.2025
- Supported and accelerated business growth through a mix of cold-calling, converting inbound leads, developing new industry relationships, attending networking events, internal systems and improvement, and day-to-day operational leadership in a fast-paced service environment.
- Key Achievements and Responsibilities:
- Sourced, screened, and onboarded staff to meet service demand and expansion requirements.
- Developed onboarding materials and training processes to improve staff readiness and retention.
- Supported scheduling, capacity management, and service quality monitoring.
- Identified operational inefficiencies and implemented practical process improvements.
- Acted as a key liaison between management, staff, and clients to ensure clear communication and service continuity.
- Assisted with reporting, documentation, and internal systems management.
- Developed strategic partnerships to enhance revenue streams and market penetration.
- Conducted competitive analysis to refine value propositions and improve service offerings.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Custodial Correctional Officer
Townsville Women’s Correctional Centre, Numinbah Correctional Centre
Queensland
04.2017 - 01.2025
- Served in a frontline custodial role within a high-responsibility, regulated environment, supporting the safe, secure, and respectful management of individuals while maintaining operational standards, team coordination, and clear communication across multiple departments.
- Key Responsibilities and Skills:
- Maintained safety, security, and operational order within a fast-paced, high-pressure environment requiring strong situational awareness and decision-making.
- Built professional, respectful relationships with individuals from diverse backgrounds, using clear communication and de-escalation techniques to manage conflict and support positive behavioural outcomes.
- Supported daily operational routines, including movement coordination, scheduling, and compliance with procedural and legal requirements.
- Worked closely with multidisciplinary teams to ensure consistent standards, accurate reporting, and continuity of care and supervision.
- Demonstrated high levels of professionalism, discretion, and confidentiality when handling sensitive information and incidents.
- Responded effectively to critical incidents, applying risk assessment, problem-solving, and calm leadership under pressure.
- Maintained detailed documentation and reports to support operational accountability and compliance.
- Contributed to team training, mentoring, and the development of new staff through on-the-job support and knowledge sharing.
- Transferable Strengths:
- Conflict resolution and relationship management
- Operational compliance and process-driven work
- Team coordination and collaboration
- Decision-making under pressure
- Professional integrity and accountability
- Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
Business Development Manager, Product Manager
Appifany App Development
Gold Coast, QLD
07.2021 - 07.2024
- Analyzed market trends to identify new business opportunities and drive growth initiatives.
- Implemented effective sales strategies, resulting in significant revenue increases over multiple quarters.
- Mentored junior staff, fostering skills development and promoting a collaborative team culture.
- Conducted competitive analysis to inform strategic planning and positioning of product offerings.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Led cross-functional teams to deliver innovative app solutions aligned with client needs.
- Cultivated relationships with key stakeholders to support long-term business objectives.
Education
Certificate III - Correctional Practices
QLD Corrective Services
Townsville, QLD02-2018
YTT200 - Yoga Teacher Training
Vinyasa Yoga School
Rishikesh01.2018
Skills
- Business Development and Sales Strategy
- Lead Conversion and Client Relationship Management
- Recruitment and Team Onboarding
- Operations and Process Improvement
- Workflow and Capacity Management
- Partnership Development
- Digital Systems and CRM Tools
- Revenue generation
- Scheduling and Service Delivery Optimisation
- Growth Planning and Market Expansion
- Strategic thinking
- Growth mindset
Interests
Tools and Systems
- Integrated Offender Management System (IOMS)
- CRM and Lead Management Platforms (Trello, Pipedrive, Hubspot)
- Google Workspace (Drive, Docs, Sheets, Calendar)
- Website and CMS Platforms (WordPress, Shopify, Squarespace)
- Scheduling and Workflow Tools
- Digital Forms and Onboarding Systems
- Client Communication and Reporting Tools
Professional Strengths
- Strong relationship builder with a focus on long-term partnerships
- Highly organised and comfortable managing competing priorities
- Confident communicator and presenter across clients, teams, and stakeholders
- Self-directed and proactive in identifying growth and improvement opportunities
- People-focused leader who values culture, trust, and performance
Optional Tailored Closing Line (Nice for This Role)
- I am particularly motivated by roles that combine growth, people, and operational excellence, and I thrive in environments where I can help build teams, improve systems, and contribute directly to the expansion of a trusted, community-focused brand.
- Thank you for considering my application.
Timeline
Founder/Director
Motive Software
05.2025 - Current
Business Development Manager
Your Leasing Co
08.2024 - 09.2025
Business Development Manager, Product Manager
Appifany App Development
07.2021 - 07.2024
Custodial Correctional Officer
Townsville Women’s Correctional Centre, Numinbah Correctional Centre
04.2017 - 01.2025
Certificate III - Correctional Practices
QLD Corrective Services
YTT200 - Yoga Teacher Training
Vinyasa Yoga School