Sahra Ali
Melbourne,VIC
Summary
Excelled in enhancing customer satisfaction and solving complex issues, demonstrating key skills in technical support and facility cleaning. Achieved a significant improvement in service delivery by leveraging corporate law knowledge and pollution prevention practices. Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Skilled educator with background in diverse classroom settings catering to varied learning needs. Specialize in creating engaging, inclusive environments that promote student participation and critical thinking skills. Known for employing creative teaching strategies that cater to different learning styles, fostering academic growth and instilling lifelong love for learning. Notable impact on student performance through strategic lesson planning and implementation of innovative educational technology tools.
Overview
4
4
years of professional experience
Work History
Educator
Raw talent (Agency)
Melbourne , vic
11.2024 - Current
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Utilized various assessment techniques including quizzes, tests, projects and presentations to evaluate student progress.
- Monitored student behavior during breaks and lunchtime ensuring safety of all participants.
Educator
camp australia
Melbourne , Vic
08.2024 - Current
- Organized activities and resources to promote student engagement in learning.
- Managed classroom materials and equipment such as textbooks, laptops, projectors.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
Team Member
Grill'd
Melbourne
02.2022 - 09.2022
- Identified opportunities for process improvements within the department.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
Customer Care Representative- call centre
Probe
Melbourne
03.2021 - 04.2021
- Maintained up-to-date knowledge of company products, services, and promotions.
- Provided training support for new hires related to customer service processes and procedures.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
Education
Master of Human Resource Management - Business
RMIT
06.2024
Bachelor Business - Accounting
LaTrobe University
09.2021
High School Diploma -
St Aloysius College
12.2014
Skills
- Hospitality and accommodation
- Relationship building
- Sales and marketing
- Teamwork and collaboration
- Cleaning
- Complaint resolution
raw talent recruitment
9388 9868
camp australia
1300 105 343
Timeline
Educator
Raw talent (Agency)
11.2024 - Current
Educator
camp australia
08.2024 - Current
Team Member
Grill'd
02.2022 - 09.2022
Customer Care Representative- call centre
Probe
03.2021 - 04.2021
Master of Human Resource Management - Business
RMIT
Bachelor Business - Accounting
LaTrobe University
High School Diploma -
St Aloysius College
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