Sahra Ali
Melbourne
Summary
A results-oriented Human Resource Graduate with a strong foundation in recruitment, employee relations and talent development, eager to leverage exceptional communication and organizational skills to contribute to positive and productive work environment within a dynamic organization.
Overview
7
7
years of professional experience
Work History
Team Member
Grill'd
02.2022 - 09.2022
- Identified opportunities for process improvements within the department.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
Customer Care Representative- Call Centre
Probe
03.2021 - 04.2021
- Maintained up-to-date knowledge of company products, services, and promotions.
- Provided training support for new hires related to customer service processes and procedures.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
Team Member
Nandos
05.2015 - 10.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Master of Human Resource Management - Business
Royal Melbourne Institue of Technology (RMIT)
City Melbourne, VIC12-2024
Bachelor Business - Accounting
LaTrobe University
Bundoora, VIC09.2021
Skills
- HRIS
- Microsoft
- Data Analysis
- Recruitment
- Project Management
- Onboarding
- Excel
- Word
- PowerPoint
- Outlook
Passions
Travel : Love exploring different cultures and customs which helps enhance cross-cultural outcomes and understanding.
Volunteering: Valuable skills such as empathy , compassion and leadership skills and having deeper understanding of the community and their needs.
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Italian
Limited Working
Timeline
Team Member
Grill'd
02.2022 - 09.2022
Customer Care Representative- Call Centre
Probe
03.2021 - 04.2021
Team Member
Nandos
05.2015 - 10.2017
Master of Human Resource Management - Business
Royal Melbourne Institue of Technology (RMIT)
Bachelor Business - Accounting
LaTrobe University
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