Sahra Robin
Coolangatta
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Natural leader and analytical problem-solver with proven team building and management success.
Overview
4
4
years of professional experience
Work History
Store Manager
Bras N Things
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Executed visual merchandising set up
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Sales Assistant Team Member
Bras N Things
10.2021 - 10.2023
- Assisted in achieving store sales targets by driving promotions and consistently upselling products.
- Acted as a key resource for customers seeking guidance on complex product features or specifications, ultimately instilling confidence in their purchase decisions and driving satisfaction rates up.
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
- Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
Cocktail Waitress
Komune
11.2020 - 06.2021
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
- Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
Education
High School Diploma -
Tuggerah Lakes Secondary College
The Entrance, NSW10-2019
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Shift scheduling
- Team building and leadership
- Strategic thinker
Timeline
Store Manager
Bras N Things
10.2023 - Current
Sales Assistant Team Member
Bras N Things
10.2021 - 10.2023
Cocktail Waitress
Komune
11.2020 - 06.2021
High School Diploma -
Tuggerah Lakes Secondary College
Similar Profiles
JESSICA MARAZIOTISJESSICA MARAZIOTIS
NSW/ACT State Manager at Bras N ThingsNSW/ACT State Manager at Bras N Things
Taylor CooperTaylor Cooper
Retail Assistant at Bras N ThingsRetail Assistant at Bras N Things
Jessica RustJessica Rust
Store Manager at Bras N ThingsStore Manager at Bras N Things