Sahra Rowden
Morayfield,Queensland
Summary
Results-focused Assistant Manager with restaurant leadership experience across guest service, food quality, compliance, and operational control. Completed Guest Experience and Food portfolios while improving customer satisfaction, supporting repeat business, and helping teams meet day-to-day performance goals.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
ASSISTANT MANAGER
Hungry Jacks Morayfield Plaza
Morayfield, QLD
03.2022 - Current
- Directed daily store operations, maintaining strict adherence to performance, quality, and service standards.
- Managed store organisation and safety protocols, creating a clean, efficient, and positive customer environment.
- Delivered hands-on customer support and resolved issues, fostering high customer satisfaction and strengthening brand loyalty.
- Contributed to a significant increase in repeat business by delivering exceptional customer service.
SEASONAL TEAM MEMBER
City Beach
Morayfield, QLD
10.2025 - 02.2026
- Provided high-energy customer service and styling advice, contributing to consistent achievement of store sales targets.
- Executed fast-paced register transactions, stock replenishment, and online order fulfillment with precision.
- Upheld premium visual merchandising standards and organized store layout during peak trade periods.
CASUAL EVENT DAY STAFF
The Gabba Stadium
Woolloongabba, QLD
07.2025 - 10.2025
- Delivered exceptional customer service to large crowds, resolving inquiries and ensuring positive entry experience for all patrons.
- Managed high-traffic gate, scanning tickets and directing patron flow while maintaining security and safety protocols.
- Acted as primary contact for event attendees, delivering clear communication on event details and venue amenities.
Education
Year 12 -
Australian Christian College Morton
Caboolture, QLD11-2021
Skills
- Operational Management
- Retail operations
- Point of sale
- Cash handling
- Inventory control
- Team Leadership
- Staff Training
- Problem Solving
- Customer Service Excellence
Personal Information
Title: Assistant Manager
Certification
- Food Safety
- First Aid
- Fire Safety
Accomplishments
In 2022 I competed in my company's District Barista Championship 5 months after being employed.
Languages
English
Native/ Bilingual
Timeline
SEASONAL TEAM MEMBER
City Beach
10.2025 - 02.2026
CASUAL EVENT DAY STAFF
The Gabba Stadium
07.2025 - 10.2025
ASSISTANT MANAGER
Hungry Jacks Morayfield Plaza
03.2022 - Current
Year 12 -
Australian Christian College Morton