Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sai Gangapuram

Parramatta,Australia

Summary

Detail-oriented Accountant with 4 years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, Treasury management and reporting.

Overview

12
12
years of professional experience

Work History

Accountant

Lagardere Travel
11.2019 - Current
  • Daily cash management and debt facilities reporting
  • Liaison with senior management across the organisation
  • Support the month end process with posting sales, Inventory for the month in Business Central
  • Maintain the relationship with the banks in compliance with the Group Financial Charter
  • Optimize cash management, cash flow financing
  • Establish cash forecasts as precisely as possible on the transaction date and the value date
  • Perform daily monitoring of bank balances on the value date, by currency and by bank, and proceeds to the daily zero balancing of bank accounts
  • Lodging Monthly and Quarterly GST & VAT returns
  • Posting inter-company journals for different entities
  • Preparing cash forecast on weekly basis
  • Reconciling bank statements for all the entities on daily basis in Business Central
  • Preparing balance sheet rec every month
  • Preparing cash in transit reports
  • Processing all the merchant and bank charges journals on daily basis
  • Posting all the payroll, ATO, BAS, GST journals.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Enhanced profitability by identifying opportunities for revenue growth through detailed analysis of customer sales data.
  • Provided critical support during system upgrades or conversions by working closely with IT staff to ensure minimal disruption to daily operations.
  • Established strong relationships with banking partners to facilitate access to various financial services and secure favourable lending terms for the organization.
  • Provided journal entries and performed accounting on accrual basis.
  • Maintained integrity of general ledger and chart of accounts.
  • Handled day-to-day accounting processes to drive financial accuracy.

Customer Service Executive

Lagardere Travel
09.2016 - 11.2019
  • Maintained high standards of proficiency all the time when dealing with customers
  • Handled immense customer complaints & queries
  • Manage administration and deal with internal Service departmental heads queries
  • Communicate and coordinate with internal departments
  • Provide timely status reports
  • Hand on experience of using NAV
  • Mastered Point of Sale (POS) system
  • Handled transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly and presentation
  • Built loyal clientele though friendly interactions
  • Took initiative to find extra tasks when scheduled duties were completed
  • Strong commitment to teamwork
  • Profound ability to follow company safety standards
  • Transferred supplies and tools between storage space and work areas
  • A solid awareness of product and services available in unit
  • Customer service, restocking and ordering stock
  • Working under pressure
  • Engage in team work
  • Help customers with orders and tackle busy schedule
  • Making sure all the items are barcoded within my unit
  • Banking cash every day during closure.

Phone Banking officer

ICICI Bank
05.2012 - 02.2016
  • Was awarded the highest individual performance rating of 1 in the first year
  • Won Spot award in handling more than 2000 accounts effectively
  • Won 2 Quarterly Learning awards for bringing process improvement and training my senior team members
  • Ensured 100% customer and process SAT throughout the tenure and received numerous appreciation mails and accolades for never missing the deadlines
  • Participated in the training session about Working in Teams, Excel Training, Leadership Influence, etc
  • Produced quality work under extreme time pressure and deadlines
  • Took Initiation in preparing and updating the SOP (Standard Operating procedure) of the process regularly.
  • Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs.
  • Streamlined account management tasks for improved efficiency and quicker access to customer information.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Contributed to team success by consistently meeting or exceeding performance metrics.
  • Educated clients on available products and services, promoting cross-selling opportunities to benefit both the bank and customers.
  • Supported fraud prevention efforts by carefully monitoring transactions and reporting suspicious activity.
  • Improved efficiency by staying up-to-date on regulatory changes and adjusting procedures accordingly.
  • Maintained strict adherence to confidentiality policies, ensuring the protection of sensitive client information at all times.
  • Participated in ongoing training programs, enhancing skillset for continued professional growth within the banking industry.

Education

Masters in Professional Accounting -

Holmes Institute
Sydney, NSW
06.2019

Masters in Business Administration -

St Marys college of Engineering
Hyderabad, India
04.2014

Bachelors -

01.2011

Skills

  • ERP
  • Microsoft Word
  • Excel
  • Power Point and Outlook
  • Data Entry
  • Problem-solving abilities
  • Extremely organized
  • Self-motivated
  • Strong verbal and written communication
  • Client and vendor liaison
  • User interface understanding
  • Ability to work under pressure and multi-tasking
  • Client and vendor relations
  • Communications
  • Customer acquisition
  • Customer service
  • Dependable
  • Detail oriented
  • Documentation and reporting
  • Excellent communication abilities
  • Marketing skills
  • Multi-tasking and negotiation
  • Organizational Skills
  • Outstanding people skills
  • Financial Analysis
  • Financial Reporting
  • Cash Flow Analysis
  • Variance Analysis
  • Funds Management
  • Budget Analysis
  • Auditing
  • Financial Statements
  • Bank Reconciliation
  • General Ledger Accounting
  • ERP Systems Proficiency

References

References will be provided upon request

Timeline

Accountant

Lagardere Travel
11.2019 - Current

Customer Service Executive

Lagardere Travel
09.2016 - 11.2019

Phone Banking officer

ICICI Bank
05.2012 - 02.2016

Masters in Professional Accounting -

Holmes Institute

Masters in Business Administration -

St Marys college of Engineering

Bachelors -

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Sai Gangapuram