SAI HARINI GANDLA
Sydney,NSW
Summary
Dynamic Salesforce Administrator and Developer with over 7 years of experience in the IT industry. Specializes in Salesforce.com CRM platform and web application development. Skilled in crafting Lightning Web Components, Apex classes, and implementing complex Salesforce solutions, including migration from Classic to Lightning. Proven expertise in integration, system optimization, and user engagement, ensuring seamless support and delivering superior user experience. Committed to leveraging advanced automation tools and industry best practices to enhance operational efficiency and drive successful project outcomes. Adept at navigating the Salesforce ecosystem and contributing to all phases of the Software Development Life Cycle (SDLC).
Overview
7
7
years of professional experience
Work History
Salesforce Administrator and Developer
ChildFund Australia
11.2020 - Current
- Utilized data loader to import and export large datasets into Salesforce from external sources such as CSV files
- Identified potential areas where automation can be implemented using tools like Process Builder or Flow Builder within Salesforce platform
- Developed and maintained custom objects, fields, formulas, validation rules, reports and dashboards in Salesforce to support business requirements
- Created various workflow rules, approval processes and created email alerts to keep users informed of the updates on records
- Provided training sessions for new users on how to use features available in Salesforce platform efficiently
- Configured security settings including user roles, profiles, sharing rules and developed custom permission sets for different users
- Designed page layouts for different profiles to customize the look and feel of the organization's Salesforce environment
Junior Salesforce Developer
Allrip
01.2019 - 09.2020
- Developed Custom objects, validation rules, workflows and Approval processes
- Configured standard objects, fields, page layouts, views, email templates
- Developed Unit test class for Apex class and worked to improve code coverage
- Worked on Enhancements and Production support of the project
- Created visual workflows to have more screens in Lightning
- Responsible for modifying, developing and maintaining the code as per the requirements
- Developed Apex sharing to handle sharing of records for the users
- Developed apex Test classes for complex Apex classes
- Involved in code optimization using Apex best practices
Junior Salesforce Administrator and Developer
Promaq Australia
01.2018 - 01.2019
- Managed tasks and defects using Jira for tracking and resolution
- Collaborated with user groups for requirement gathering, planning, and implementation
- Administered incident response and break-fixes
- Designed and documented system code, configurations, workflows, and triggers
- Worked with customers and managers to identify issues and areas for improvement
- Skilled in Salesforce security, roles, profiles, permission sets, and sharing rules
- Created custom reports, dashboards, and technical design documentation
- Managed user accounts, profiles, and role hierarchy
- Customized page layouts, record types, and created validation rules/formulas
- Automated tasks via Workflow Rules, Process Builders, Flows, and Apex Triggers
- Gathered and documented business using Confluence and Loop
Education
Master's - Information Technology
University Of Southern Queensland
Skills
- HTML
- CSS
- SOQL
- JavaScript
- Git
- SQL
- Salesforce Development
- Lightning Web Component
- User Engagement
- Data Integration
- System Optimisation
- CI/CD Pipeline Deployments
- Jira
- Apex
Personal Information
Title: Salesforce Administrator and Developer
Timeline
Salesforce Administrator and Developer
ChildFund Australia
11.2020 - Current
Junior Salesforce Developer
Allrip
01.2019 - 09.2020
Junior Salesforce Administrator and Developer
Promaq Australia
01.2018 - 01.2019
Master's - Information Technology
University Of Southern Queensland
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